Customer Service Manager

Whitney Null 512-***-****

*******@*****.***

Whitney Null

Qualifications Summary:

• Experienced working in fast paced environments that require strong organizational and interpersonal skills. Confident in interactions with individuals

at all levels. Trustworthy, ethical, detail oriented, and committed to maintain quality in meeting deadlines. Able to multi task effectively and apply

creative thinking skills to various situations.

Education:

Texas State University, San Marcos, Texas:

Bachelor degree

• Exercise and Sport Science

• Minor in English

Work Experience:

Massage Envy:

Customer Service 2011 Current

• Set appointments

• Maintain professional front desk and reception area

• Ability to work cohesively with others in a fun and fast paced environment

• Assist in administrative task including filing, data entry of client records and surveys

• Effectively communicate with member/guests on membership benefits, and clinic policies and procedures.

Cracker Barrel:

• Waitress 2008 – 2010

• Correcting issues

• Making recommendations

• Demonstrate a polite language conversation

City of San Marcos:

• Lifeguard 2006 – 2008

• Administer first aid

• Prepare staff schedules

• Supervision and evaluation of staff

• Ensure safety and sanitary requirements are enforced

City of Lampasas:

• Lifeguard/Assistant Manager 2003 – 2006

• Independently make decisions

• Provide Leadership and motivate staff

• Remain vigilant and act quickly in making rescues and rendering aid

• Perform tasks requiring physical strength and/or stamina to effectively rescue victims

Whitney Null

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