Management Sales
Resume:
Kingsley Odogbo
**, ******** ****, ********* ** *6705
*****@*******.**.**
Objective
A keen individual seeking a career Management - With;
Marketing, Sales, Credit Risk Management, Portfolio
Management, Asset Risk Management, Strategic Planning,
Customer relationship Management, Account Management
and Business Management as focal areas having had
experience with a proven track record in; risk
management, sales, marketing- Oil & Gas, customer
service and credit administration. An efficient
problem solver, self-motivated with a strong desire to
excel. Focused, self-driven and capable of achieving
personal and organisational goals and objectives.
Professional experience
August 2011 - Date. Keystone Bank Ltd
Customer Relationship Management
2009 April - July 2011- Bank PHB Plc
Asset Remedial Management (Credit & Risk Management)
Site inspection and visitation of the premises of
customers.
Outsourcing of NPL and delinquent to Debt Recovery
Agents.
Appointment of solicitors in conjunction with Legal &
Regulatory Department.
Writing proposals for waivers of interest, write-off
and write-back to P/L.
Initiating receivership and foreclosure of pledged
assets.
Assessing repayment proposals from customers and
making recommendation to Executive Management.
Restructuring of accounts.
Initiating or making inputs to work-out/recovery
proposals.
Relationship Management for accounts under its
purview.
2008 - April 2009 Bank PHB Plc
Sales & marketing (Commercial banking)
Relationship management: Identify, build and deepen
relationships to gain incremental wallet share of the
affluent segment through a superior customer
experience. Managing customer accounts, providing
financial advisory services.
Anticipated the complex financial needs of our client
and offered solutions through a wide range of
products, services and tools.
Mastered referral opportunities to grow portfolio.
Proactively sourced, acquired and expanded high value
customer relationship by maximizing sale and service
opportunities.
Referred opportunities to segment partners where
appropriate (including, but not limited to credit
Support Group and CRM advisor, Small Business
Partners, Commercial Banking Relationship Manager,
etc) investments.
Partnered with all roles on branch team to ensure all
clients have a positive in-branch experience.
Provided regular value-added engagement with clients-
High touch, face-to-face meetings at client's
preferred location, consistent communication, access
to seminars, etc
2007-2008 Mega Equities Limited
Client Relationship Manager (Capital Market
Investments)
Developing and understanding of clients day-to-day
administrative, Stockbroking and investment banking
activities.
Ensuring we add value to customer by solving everyday
problems.
Streamlining processes and increasing efficiencies.
Reducing costs, increasing revenues and enhancing the
service that we provide to our customers.
Provided regular value-added engagement with clients-
High touch, face-to-face meetings at client's
preferred location, consistent communication, access
to seminars, etc.
2006- 2007 Paulgal Oilfield Services
Supply Chain Management & Client Service Officer
(Upstream)
Perform practical, action oriented, & comprehensive
Oil & Gas Service Tools market analysis in support of
Strategic business and corporate initiatives.
Assist in analyzing Oil & Gas business problems in the
Niger-Delta Region and develop insights into root
causes and improvement opportunities to drive our
supply business.
Customer service representative, ensuring timely
delivering of oil field servicing materials to
engineers on site.
Active involvement in the implementation of key Oil &
Gas field servicing Business Transformation
projects/initiatives.
Maintained relationships with senior business partners
to identify drive and track large scale, multi-year
and cross-functional margin improvement initiatives,
and support implementation of core strategic programs.
2005 - 2006 United Nations Development Programme
(UNDP) NYSC
Payment Process Monitor
1999 - 2004 Ambrose Alli University
BS.c Business Administration
EXPERTISE and KEY SKILLS
Demonstrated knowledge of sophisticated financial
services/tools appropriate for affluent market and
strong financial and business acumen.
Strategic planning skills and proven ability to
develop successful sales plans
Demonstrated track record of acquiring and managing
portfolio of customers to achieve/exceed challenging
sales goals
Ability to build and leverage strategic working
relationships both externally and internally
High impact communication skills to effectively engage
affluent consumers
Superior service skills/"client first" approach
resulting in strong customer loyalty.
Team orientation with strong collaboration skills and
willingness to support all roles on branch team when
needed.
Analysis, synthesis, and forecasting: I can analyse
situations of critical importance to the Organisation,
identify potential areas that will require special
attention and contribute to finding creative ways to
address these areas.
Organizational Management, Communication and
Performance Management: I am able to plan and
successfully undertake good personal performance and
facilitate other team members' performance.
Proficient user of MS-office, T24 (Temenos) banking
software, internet explorer, ADSOFT Stockbroker++,
Integra 2000+ and Equinox.
Excellent attention to detail.
Strong integrity and professionalism.
References
References available upon request
Contact this candidate