Customer Service Management
Resume:
S. R. Moultrie
***** ******* ****** ***** ~ Riverview, Fl 33578
***********@*******.***
Dear Human Resources,
I am seeking an opportunity that will enhance my prior
leadership/leadership development, project management, accounting, cost,
audit, analytical, customer service and operations skills. A position that
will challenge my performance standards, use my drive to excel and allow
for creativity is ideal. My opportunities have developed a love for
building relationships and have made me realize the importance of building
quality relationships with clients, vendors and colleagues. I have an
imaginative eye with a passion for driving deadlines and customer
satisfaction. A dedicated person with a strong motivation to excel is what
you will find me to be. An energetic and upbeat attitude, excellent oral
and written communication skills, and the ability to handle diverse task
with a highly professional image are all assets. I have a willingness to
learn new responsibilities and approach them with enthusiasm. My previous
accounting, leadership, negotiation skills and advanced computer experience
makes me the best candidate for the job.
Thank you for your consideration in advance and I look forward to hearing
from you.
Sincerely,
S. R. Moultrie
S. R. Moultrie
12326 Hawkeye Pointe Place ~ Riverview, Fl 33578
***********@*******.***
Summary of Qualifications
Proactive and results-oriented with numerous years in aspects of cost
accounting, SOX compliance, project management analysis, payroll,
collections and accounts payable. Demonstrates a hands-on management style
with solid planning, management and organizational skills to ensure meeting
of deadlines, company growth and compliance. Streamline operations,
envision and implement concepts while being a strong team builder that
cultivates accounting professionals to balance skills with maximum
production. Effective communicator with a commitment to customer
satisfaction.
Work Experience
Retail Business Development Tampa, Fl October 2009 to October
2010
Senior Accountant
. Analyzes large volume of financial information to create reports thru
QuickBooks for 16 wireless retail locations, divisional cost analysis,
monthly credit card reconciliation
. Inventory cost analysis, internal audits, lease maintenance, oversee
A/P for all 16 locations, month end closings and reconciliations,
sales & use tax filing
After Hours Pediatrics Tampa, Fl November 2007 to May
2008
Senior Financial Analyst
. Analyze operating budgets, trends, extract & evaluate data, completion
of all asset, liabilities, and reconciliations
. Analyzes large volume of financial information to create reports thru
Hyperion and Essbase, forecast projections & cost streamlining
. Daily patient volume report and rents & lease maintenance/analysis
o Automated 250+ employee bonus program
o Automated 50+ Physician bonus program
o Switch merchant services for an average $350 yearly savings per
site
Performance Food Group (Food Distribution) Dover, Fl March 2002 to
November 2007
Assistant Controller
. Analyze and report on obsolescence and inventory cost turnover
. Analyze, report and record adjustment cost from physical inventories
and cycle counts
. Analyze and maintain inventory costing, moving averages and price and
production variances
. Analyze weekly payroll, vendor account management, collections
. Develop/analyze operating budgets, monthly accruals, trend analysis,
journal entries in AS400
. Internal audits/external audit testing requirements, extract &
evaluate data, negotiate vendor terms, analyze contract pricing
. Certificate of insurance & hold harmless agreements maintenance
. Implement & track manufacture rebate programs; Supervise 3 direct
reports & oversee 7
o Streamline budgets resulting in $20,000 quarterly
o 30% increase in vendor discounts taken resulting in $30,000
yearly
o 35% increase in hold harmless agreements
o 40% increase in certificate of insurance
Elegant Marble & Granite Tampa, FL October 2001 to March
2002
Sr. Accountant
. Sales analysis, quarterly business projections, Great Plains
reconciliations & purchasing
. Payroll, project management, establish vendor relations
o 40% increase in vendor discounts resulting in $4,000 yearly
o 30% increase in fabricator contracts resulting in $100,000+ in
new business
4 Star Janitorial Service Charleston, SC January 1995
to August 2001
Accountant
. Analyze monthly/quarterly financial statements
. Develop budgets in QuickBooks
. Project cost analysis and revenue tracking
. Payroll, accounts payable/receivable, merchandising
o Budget streamlining resulting in 20% contract savings
o $30,000+ yearly increase thru contract negotiation
o $3,500 yearly increase from vendor discounts
Charter Charleston Behavioral Health Charleston, SC June 1998 to
August 2000
Accountant
. Analyze yearly/quarterly/monthly reports in Lawson, budget
preparations, local marketing programs
. Insurance payment analysis, project cost management, Kronos payroll
analysis, reconciliation, ledger entries
o 20% increase in timely insurance filings
o 15% increase in vendor discounts
Nonprofit & Consultant Experience
. Charter School board member, school board accountant consultant, staff
recruitment for at risk students
. Nightclub business nightly/monthly QuickBook reconciliation, quarterly
audits, monthly sales tax
. Analyze customer accounts with debt balances in Lawson and Essbase
searches to resolve thru payment to United or internal documentation
correction and verification of EDI in AS400
O $3 million dollar contract resulting in 87% retrieval in
monies due and 90% in account problem resolution
. Analyze yearly/quarterly/monthly reports in Lawson, budget
preparations, local marketing programs
. Insurance payment analysis, project cost management, Kronos payroll
analysis, reconciliation, ledger entries
O 20% increase in timely insurance filings
O 15% increase in vendor discounts
. Organize volunteer drives, develop/ implement annual ticketed
events/galas (local church & cancer organization)
. Business sponsorship solicitation, local/national advertisement,
negotiate contracts (local church)
. Shelby reconciliations (local church)
Technical Experience
Microsoft Office Suite: Word, Excel (v lookup, pivot tables), Access,
PowerPoint, Outlook, Publisher, Photoshop, Hyperion, Essbase, Lawson,
Kronos, QuickBooks, ADP, AS400, Great Plains, Shelby
Education
B.S. Business - University of Phoenix
5th year requirement for CPA
Contact this candidate