Customer Service Manager

Demian Dozier **** Hickory Hill Drive

651-***-**** ************@***.*** Eagan,

Minnesota 55122

SUMMARY OF SKILLS

. High Attention to Detail . Honest, trustworthy, ethical

. Cooperative and enthusiastic . Courteous, confident

. Accurate in counting money/cash handling . Excellent Customer

Service Skills

. Patient with ability to mediate stressful situations . Problem solving,

mentoring

. Ability with diverse customer population . Ability to perform

under pressure

. Hardworking, punctual, dependable . Efficient, fast

learner

PROFESSIONAL HISTORY

Merchandiser/Driver Quality Wine & Spirits Bloomington, MN

11/2009 - April/2011

Responsible for timely delivery of product to various business

establishments. Merchandise and set product for retail sale. Strong

customer service. Excellent attendance record.

Manager MGM Liquor Store Eagan, MN 5/2008 - 11/2009

Responsible for all aspects of store operations. Customer service, handling

large amounts

of cash. Balance cash drawer at end of shift. Close of business and secure

building.

Excellent attendance record.

Store Clerk/Cashier Holiday Station Stores Eagan, MN 7/2008 -

11/2009

Excellent demeanor with customers. Ability to communicate effectively with

diverse population. Accurate ringing of sales, cash drawer management,

balance of till, deposits,

close of business and secure building.

Backroom/Customer Service Target Corporation W St. Paul, MN

9/2007 - 3/2008

Efficient in moving merchandise to retail sales floor, stocking and

merchandising. Address needs of customers in professional, helpful manner.

Contributed to store operations.

Cashier/Finance/Accounting Mystic Lake Prior Lake, MN 10/2003 -

6/2006

Responsible for handling large amounts of cash. Currency exchange,

processed credit card

and check cashing transactions. Customer service, accounting and finance.

Cashier Grand Casino Hinckley, MN 8/2001 - 8/2002

Responsible for handling large amounts of cash. Currency exchange,

processed credit card

and check cashing transactions. Customer service, basic accounting and

financial skills.

Assistant Manager Tom Thumb Mendota Heights, MN 6/1997 - 12/2000

Responsible for all aspects of store operations. Inventory, ordering,

stocking, merchandising, open and close of business, cash handling, count

and balance till, deposits. Customer service.

EDUCATION

Rosemount High School, Rosemount, Minnesota, 1990

REFERENCES

Available upon request.

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