Customer Service Manager

AMANDA LYNN FOUST

*** ***** **** **** ****** Road

Apt. 175

San Marcos, CA 92078

562-***-****

Independent and strong worker with great social skills. Fast learner as well as a team player.

BMW of ENCINITAS, Encinitas, CA June 2010 to Present

760-***-****

Duties:

Administrative Assistant; Correspondence, spreadsheets, reports for General Manager; handle all email

correspondence confidentially for location to corporate office, Book appointments for Service

Department; Customer Service, Loaner Car Department, Warranty Supervisor; oversee Warranty

Department, Assures Warranties updated, Coverage of Warranties on accounts, Customer Satisfaction

RALPHS, San Marcos, CA March 2008 to April 2010

760-***-****

Duties:

Cashier; Handles Money throughout purchases, Florist Manager, Customer Service Representative;

Interact directly with customers on daily basis

High School Graduate 2009- California High School, Whittier, CA

College 09-10- California State University, San Marcos, CA

Currently in College- National University, Camp Pendleton, CA

Organizations:

-Business Academy for 3 years

-Cheerleader for 4 years

-Buddy Up (Special Ed program) 2 years

-Class Council/Student Government 2 years

-FBLA (future business leaders of America) 2 years

-Rose Bowl Cashier/Sales for 5 years

Skills:

-Accounting Skills: Ten Key, Journal Entries, Spread Sheets

-Computer Skills: Microsoft Word, Excel, ADP, Photo Shop

-Business Oriented

-Leadership Skills

-Organizational Skills

-Customer Service Skills

Leadership:

-President for cheer for 1 year

-Vice President for FBLA for 1 year

-Secretary for Business Academy and Student council/government for 1 year

-Captain for cheer for 1 year

References:

Rebecca Gamboa 760-***-**** 1 year

Linda Behr 909-***-**** 6 years

Patricia Lopez 562-***-**** 4 years

Sandy Foust 562-***-**** 20 years

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