Administrative Assistant Six Sigma

Angelique Hebert

Business Analyst / Pricing Analyst

Canoga Park, CA

****************@*******.*** - 818-***-****

My background consist of 8 years of banking, 7 years of administrative experience and 9 years of analyst

experience. I am experienced with problem solving, deductive reasoning and technical writing for processes

and procedures. I also have advanced skills in Microsoft products i.e. Word, Excel, PowerPoint, Outlook,

Publisher, Access and Visio. Training in Six Sigma. Familiar with SQL.

WORK EXPERIENCE

Business Operations Analyst

Bank of America - Westlake Village, CA - March 2012 to Present

• Analyzed data for anomalies and trends utilizing pivot tables to implement solutions pertaining to the

effectiveness and efficiency of the organization's internal processes.

• Gained experience and knowledge of Six Sigma through Bank of America Training.

• Updated work flows, business project models, team mapping and project planning utilizing Visio and JMP.

• Created and generated over 30 reports from SharePoint and Access for senior management from various

teams related to compliance, production and performance metrics in Excel.

• Developed and trained associates on various processes and procedures for production reporting for the Deed

in Lieu and other line of business.

• Developed and assisted with technical writing for creation of various policies and procedures for training

associates and management in PowerPoint.

Pricing Analyst

TrueCar Inc. - Santa Monica, CA - January 2012 to March 2012

• Managed the brainstorming project to revamp the price setting process previously set in place for all configure

dealership pricing.

• Monitored automotive and online market trends and provided recommendations to management to

proactively mitigate issues before they arise for operational and process improvements.

• Initiated project that established a new data collection process for all price components including dealer

pricing, incentives and rebates and competitive data for compliance with government regulations.

• Analyzed market conditions, competitor positioning and pricing using Excel and assisted with technical writing

for proposal documents using PowerPoint.

• Performed various tasks and updates in Salesforce.com, relating to account look-ups and assisting with data

quality control reviews.

Administrative Assistant

Yabuki & Associates - Tarzana, CA - January 2011 to August 2011

• Facilitated, scheduled and coordinated meetings and interviews with business managers and CPAs for

perspective and current clients.

• Maintained organization in an environment of constant change and fluctuations during corporate and

individual tax seasons.

• Analyzed best business practices for upcoming tax season for new and returning clients.

• Assisted in preparing high volume amount of federal and state tax returns with organization and efficiency

to meet deadlines.

• Ability to complete deadlines and maintain professional demeanor under pressure with high stress threshold.

Pricing Analyst

GO-DPS - Newbury Park, CA - October 2010 to January 2011

• Responsible for presentations to the executive management team for the special project relating to

competitive pricing for new musical instruments and accessories leading to the introduction on 15% of

additional product.

• Collaborated with other department managers for viable new products and products to discontinue.

• Created and maintained database for new items and updated database with pricing for current items.

• Supported competitive pricing analysis through the development of detailed price ladders, popularly

equipment comparisons, price value competitiveness, profit models, and model profiles.

EDUCATION

B.S. in Accounting

California State University Dominguez Hills - Carson, CA

January 2007 to January 2012

A.A.S. in Accounting

Community College Of Southern Nevada - Las Vegas, NV

January 2000 to January 2004

SKILLS

Word, Excel, PowerPoint, Publisher, Access, Visio, Research, Pricing, Technical Writing, Presentations,

SalesForce, Pivot Tables, VLook-ups, Six Sigma

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