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Sales Representative Customer Service

Location:
Key West, FL
Posted:
October 07, 2013

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Resume:

OBJECTIVE

To become part of a team with high levels of integrity and a passion for customer

service. I look for a company that values and understands the meaning of

customer satisfaction as a critical component of growth and profitability.

WORK EXPERIENCE

Sales Representative

June 2013 - September 2013

State Farm The Woodlands, Texas

Financial Services

Proactive generation of business, closing, processing of new policies, follow up,

customer retention and cross selling.

My job consisted of contacting leads, promoting new business, closing sales,

setting up new policies, following in up with clients, retain existing clients, and

identifying additional services.

Great interpersonal communication, natural ability to identify needs by relating to

customers.,

Relationship Banker

June 2012 - May 2013

JP Morgan Chase Bank Houston, Texas

Financial Services

Licensed Relationship Banker in charge of high income clients.

Responsible for the satisfaction of high income clients.

Ability to establish long term business relationships with clients, Ability to identify

solutions while listening to client's needs, Ability to turn walk in customers into

loyal repeat clients,

Sales Representative and Agent

January 2011 - January 2012

First Command Financial Planning Inc

Financial Services

Mentorship of American families on how to make smarter decisions with money

with the use of easy to understand financial cornerstones, I assisted regional

advisor with responsibilities such as recruiting, seminar organization, and

insurance policy writing.

General Manager

January 2000 - December 2011

Miller Hats, Inc.

Retail

Management of every aspect of the company for more than 10 years, everything

from daily operations to the more complex management decisions including,

advertising campaigns, marketing strategies, hiring responsibilities, project

management, payroll, ordering, inventory keeping, purchasing and negotiating

with vendors.

Office Manager

January 2002 - January 2003

Momentum Air

Travel, Transportation and Tourism

Contractor for Continental airlines with responsibilities focused on passangers

luggage.

Managed main office's daily operations consisting of driver dispatching, luggage

distribution and collaboration with Continental Airlines staff in order to provide

travelers with personalized service.

EDUCATION

Bachelor's Degree, International Business,

January 2000 - May 2005

University of Houston, Downtown

CERTIFICATION

Series 6: Investment Company Representative

April 2011

First Command Financial Services

Series 63: Uniform Securities Agent State Law

April 2011

First Command Financial Services

General Lines Agent Life, Accident, Health & HMO

September 2010

First Command Financial Services

General Lines- Property and Casualty

July 2013

State Farm

SKILLS

Extensive Management Exper

Experience t

Decision Making and Problem Exper

Solving t

Exper

Interpersonal Communication

t

Exper

customer service/sales

t

Organization and Time Exper

Management t

Exper

Retail management

t

Exper

Sales & Marketing

t

LANGUAGES

Englis Fluen

h t

Spanis Fluen

h t

CAREER HIGHLIGHTS

Experienced and comfortable with high income clients at a major financial

institution.

Completed Real Estate Curriculum At the Champions School of Real Estate

consisting of

Real Estate Principles

Law of Agency

Law of Contracts and

Real Estate Investment Strategy.



Contact this candidate