Sales Representative Customer Service
Resume:
OBJECTIVE
To become part of a team with high levels of integrity and a passion for customer
service. I look for a company that values and understands the meaning of
customer satisfaction as a critical component of growth and profitability.
WORK EXPERIENCE
Sales Representative
June 2013 - September 2013
State Farm The Woodlands, Texas
Financial Services
Proactive generation of business, closing, processing of new policies, follow up,
customer retention and cross selling.
My job consisted of contacting leads, promoting new business, closing sales,
setting up new policies, following in up with clients, retain existing clients, and
identifying additional services.
Great interpersonal communication, natural ability to identify needs by relating to
customers.,
Relationship Banker
June 2012 - May 2013
JP Morgan Chase Bank Houston, Texas
Financial Services
Licensed Relationship Banker in charge of high income clients.
Responsible for the satisfaction of high income clients.
Ability to establish long term business relationships with clients, Ability to identify
solutions while listening to client's needs, Ability to turn walk in customers into
loyal repeat clients,
Sales Representative and Agent
January 2011 - January 2012
First Command Financial Planning Inc
Financial Services
Mentorship of American families on how to make smarter decisions with money
with the use of easy to understand financial cornerstones, I assisted regional
advisor with responsibilities such as recruiting, seminar organization, and
insurance policy writing.
General Manager
January 2000 - December 2011
Miller Hats, Inc.
Retail
Management of every aspect of the company for more than 10 years, everything
from daily operations to the more complex management decisions including,
advertising campaigns, marketing strategies, hiring responsibilities, project
management, payroll, ordering, inventory keeping, purchasing and negotiating
with vendors.
Office Manager
January 2002 - January 2003
Momentum Air
Travel, Transportation and Tourism
Contractor for Continental airlines with responsibilities focused on passangers
luggage.
Managed main office's daily operations consisting of driver dispatching, luggage
distribution and collaboration with Continental Airlines staff in order to provide
travelers with personalized service.
EDUCATION
Bachelor's Degree, International Business,
January 2000 - May 2005
University of Houston, Downtown
CERTIFICATION
Series 6: Investment Company Representative
April 2011
First Command Financial Services
Series 63: Uniform Securities Agent State Law
April 2011
First Command Financial Services
General Lines Agent Life, Accident, Health & HMO
September 2010
First Command Financial Services
General Lines- Property and Casualty
July 2013
State Farm
SKILLS
Extensive Management Exper
Experience t
Decision Making and Problem Exper
Solving t
Exper
Interpersonal Communication
t
Exper
customer service/sales
t
Organization and Time Exper
Management t
Exper
Retail management
t
Exper
Sales & Marketing
t
LANGUAGES
Englis Fluen
h t
Spanis Fluen
h t
CAREER HIGHLIGHTS
Experienced and comfortable with high income clients at a major financial
institution.
Completed Real Estate Curriculum At the Champions School of Real Estate
consisting of
Real Estate Principles
Law of Agency
Law of Contracts and
Real Estate Investment Strategy.
Contact this candidate