Customer Service High School

R ESUME OF

GISELLA ERHARDT

**** *** ******

EDMONTON, AB

T5A3T3

780-***-****

WORK SKILLS

-customer service, assisting customers, merchandising

-banking, cashiering, working with cash in a busy work environment,

-office administrative, answer phones, faxing, contacting, payments, mailing, dealing with

clients

-lockup procedures as well as anti-hold up procedures

-sales experience in ladies fashions, merchandising

-restaurant experience including prep-cook and hostess

-worked in school with children and supervising

EDUCAT IO N

-Lake Superior High School (Grade 12 diploma obtained)

-Confederation College(early childhood education, one year completed)

-completion of negotiating Government of Canada check

-completion of anti-money laundering certification

-completion of first principles

-slot attendant certification, senior savvy certificate

-behavior management techniques, psychology int roduct

WORK EXPER IE NCE

CLEAN ING MADE PERFECT (Owner Operator)

-duties include being owner operator of my own cleaning business, customer service,

cleaning houses, t ravelling, handling money, interaction with customers.

EVERGREEN FUNERAL CHAPEL (Office Administrator)

-duties included customer service, taking calls and opening up the funeral home, receive

payments, filing, sending ads to the newspaper.

BANK OF MONTREAL (Teller)

-duties included cash handling, verifying cash t ransactions, money balancing, deposits,

money exchanging, customer service.

T HE SPECTRU M AT NORT H LANDS (Slot Attendant 1 and 2)

-duties included customer service, money handling, depositing and balancing money.

-got promoted from slot attendant 1 to slot attendant 2.

T HE REAL CANAD IAN SUPERSTORE (Cashier)

-duties included customer service, merchandising in various departments, t rained for back-

up supervisor.

REFERENCES

Available upon request.

Contact this candidate