Manager Life Insurance

Career Objective

I want to make my career in welcoming and challenging

environment that would enable me to contribute my best to the

company success.

Strengths

Flexible Nature

Goal oriented professional

Highly self motivated

Current Engagement :-

DHANRAJ Presently working with Interactive Business Solution PVT LTD.

MBA – MARKETING As Sr. Relationship Manager from February-2011 to Till Date.

(SIKKIM MANIPAL

UNIVERSITY)

INTERACTIVE BUSINESS SOLUTION PVT LTD(Airtel)

Was incorporated in 1999. It is an Inbound & Outbound Domestic call

center with IT Services, which coordinates various Processes, 121

customers Care, broadband services, VAS & Retention on behalf of Bharti

Airtel.

Contact Information:-

It provides the 24x7 service to the Customers. Interactive Business Solution

is on of the biggest subsidiary Airtel Partner, which coordinates various

processes on behalf of Airtel in to the market

E-Mail:

Drrajpriya24@gmail. .

com

JOB PROFILE :-

Manage Corporate Company Churn Vertical with the targets defined.

1.

Handling a team of 5 Corporate Customer Executive.

2.

Mobile: Handling escalations of all the corporate of Delhi and NCR.

+91-999******* Collection of Important notes which should be shared with Process

3.

999-***-**** Manager on daily basis.

Making back office updates with MIS & MTD’s.

4.

Handling of bulk Companies in various categories.

5.

Effectively handling high Arpu customer’s requests on daily basis

6.

Present Address: Escalation management with concern team.

House no- B/51 Street Operating Online software’s Like eCRM, iCRM etc

no 6 Nasir pur colony Responsible for monthly team retention & disconnections

7.

palam ext. Assisting the Process Owner’s for preparation of New Plans according

8.

New Delhi-110045 to voice of the Customer’s

Previous Company & Job Profile :-

Worked as Relationship Manager with Kotak Mahindra life insurance

(Direct sales Process). From 26th August 2009 till 7th December 2010.

Kotak Mahindra Life Insurance (India) PVT. Limited -

Kotak Mahindra Life Insurance (India) PVT. Limited - is an Direct sales

channel, Deal with individual & corporate customer for Sale life insurance,

my key roles there is Self generate appointment then met to customer for

Sale life insurance or Term insurance .There I am also deal with saving

account opening & mutual fund.

JOB PROFILE: -

1. Area wise marketing research.

Personal Details:

2. Extensively field job, Visiting prospective client &

Collecting the information required for the generation of

Date of Birth : 14-10-86

Business from the prospect.

3. Cold Calling to prospective client to knowledge about product.

Father’s Name :

4. Follow up on new leads and referrals resulting from field

Mohar Singh

Activity.

5. Handling a team of 3 Tele calling agents

Marital Status: Married

6. Self generate customer appointment

7. Effectively handling high Arpu customer’s Handling

Language: English,

8. Handling all service related escalated issues.

Hindi

9. Responsible for monthly Sales Targets

Professional Qualification

MBA (Marketing) Passed 2011 from SIKKIM MANIPAL

UNIVERSITY

Academic Qualification

Examination University/School

BA DELHI UNIVERSITY,2008

12th CBSE, Delhi, 2005

10th CBSE, Delhi, 2003

Personal Skills

Comprehensive problem solving abilities

•

Excellent verbal and written communication skills

•

Ability to work smart.

•

Willingness to learn

•

Computer Skills

M.S. Office, Excel, Power Point. Excess.

•

Operating System: Win98, Win 98SE, Win XP Professional.

•

Familiar with Internet & computer applications.

•

DECLARATION: - I hereby declared that the information furnished above

is true to the best of my knowledge and belief.

Place:-

Date:- (Dhanraj)

Contact this candidate