Oracle Management
Resume:
Jose I. Dagum Jr.
Mobile: 786-***-**** – **** NW 46 Lane, Doral, FL 33178 – **********@*****.***
Oracle Applications Functional and Technical Resource
Proven and Experienced Functional and Technical Oracle Applications Resource,
and Oracle Project Management with more than 20 global major project implementations
with full hands-on experience on the entire System Development Life Cycle (SDLC).
Resourceful, Experienced and Knowledgeable Resource for
Global, Multimillion-Dollar Oracle Applications Upgrade, Implementation and Maintenance
Oracle Application Releases, Modules and Tools
Oracle Application Releases: 10.7/11/11i/(12)
Oracle Modules: Global Financials (GL/AR/AP), Distributions (INV/OM/PO), Manufacturing
(BOM/WIP), Human Resource and Assets
Oracle Applications Customizations using Oracle Developer (Forms and Report), Oracle Discoverer,
Custom PLL, Personalization, Oracle Application Interface Tables.
Operating Systems/VM: Linux, Microsoft, VMWare
Other Tools: TOAD, SQL Loader, Oracle Application Interface Tables, Excel Macros and customized
Data Loader.
Other Related Oracle Experience
Experienced Oracle Database Administrator using: Oracle Database 8, 9i, 10g
Experienced Project Management using MS Project
Hands-on Experience in the full SDLC with meetings and interactions with all the stakeholders to
address their concerns for a successful implementation.
Experienced functional and technical trainer and documenter which include the creation of technical
specifications and user manual/guide.
Experienced problem resolution using Oracle Metalink/Oracle Support, and change management
according to the company’s policies and procedures.
Excellent English communication skills.
Successful Project Upgrades and Implementations
Oracle Project Implementations:
Financials (GL/AP/AR), Distributions (INV/OM/PO) and Manufacturing (WIP/BOM), Assets in Bell
Microproducts Miami
Financials (GL/AP/AR), Distributions (INV/OM/PO) and Localizations in Bell Microproducts Brazil,
Chile, Mexico and Argentina
Financials (GL/AP/AR), Distributions (INV/OM/PO), Assets and Human Resources in Del Monte
Fresh Produce Company Philippines (6 organizations), Monaco (2 organizations), Hongkong (3
organizations), Costa Rica (1 organization) and Guatemala (1 organization)
Oracle Application Upgrades
Upgrade from 10.7 to 11.0.3 in Bell Microproducts
Upgrade from 11.0.3 to 11.5.10 in Bell Microproducts
Upgrade Analysis from 11.5.10 to 12i in Del Monte Fresh Produce
Other Related IT Experience
Vendor Management and Relations – Oracle, IBM, HP, AT&T, Verizon, Microsoft, Terremark, etc.
Infrastructure and Security Management and Improvements.
Disaster and Recovery Management and Awareness.
Audit and Compliance Management.
Contract Management.
Global Resource Management on both internal and external resources.
Global Problem Resolution with the business users and management.
Jose I. Dagum, Jr. – Oracle Applications Functional & Technical Resource Page 2 of 5
Professional History
March, 2008 to June, 2013
Del Monte Fresh Produce Company
241 Sevilla Avenue, Coral Gables, FL 33134
http://www.freshdelmonte.com
NYSE: FDP
Business Analyst/Developer
Del Monte Fresh Produce Company uses Oracle Applications in most of its global locations (North
America, South America, Central America, Asia Pacific, Europe & Africa). Worked directly with the
corporate and regional management to identify the long and short term global IT objectives according to
the corporate vision. Proven successful completion of the global IT requirements and successful
resolution of identified IT concerns effectively and efficiently.
Implemented Oracle Applications Financials (GL/AP/AR), Distributions (INV/OM/PO), Assets and
Human Resources in Del Monte Fresh Produce Company Philippines (6 organizations), Monaco (2
organizations), Hongkong (3 organizations), Costa Rica (1 organization) and Guatemala (1
organization).
Implemented some ETL and data warehousing projects between Oracle EBS Applications and other
applications such as:
o Secured approval workflow and transmission process for electronic wire transfers and checks
to Chase Bank.
o Secured transmission and reconciliation of Receivables auto-lockboxes to Chase Bank.
o EDI transmissions of sales, inventory and payment transactions with local customers such as
Walmart, etc.
o Budget, planning and ledger transactions of each global entity on local and GAAP books for
planning and consolidation in COGNOS.
o Synchronization of customer, vendor, and items master files between Oracle and legacy
systems.
o Payables invoice import from COVUS (OCR system) to Oracle EBS.
o Sales and purchasing transaction import to Oracle EBS.
Performed and supervised solution/tool selection, fit-gap analysis, requirements gathering, solution
design, application configuration and testing.
Performed and supervised ad-hoc analyses and special projects, and lead projects through
completion.
Proposed and implemented initiatives to increase department-wide efficiency.
Ensured that business requirements for new initiatives are structured and documented against best
practices so deployment results in enhanced user productivity and experiences, and business case
objectives are met.
Worked closely with the business to understand business problem they are trying to solve and the
actions they need to take.
Performed business and financial analysis of strategic projects to ensure proper cost/value
relationship, helping to reduce risk and focus investment more efficiently.
Collaboratively ensured readiness for change across business by ensuring effectiveness of change
management programs that will result in the early adoption of the new solution and business
processes.
Effectively collaborated with IT team to ensure exchange of business information, develop innovative
approaches to problem solving, and continuously seek ways to improve communication and
engagement.
Identified and implemented process improvements.
Developed customizations using Oracle Developer (Forms and Report), Oracle Discoverer, Custom
PLL, Personalization, Oracle Application Interface Tables.
Mentored, defined and reviewed executed test plan and scripts with the Q&A team and business
users.
Jose I. Dagum, Jr. – Oracle Applications Functional & Technical Resource Page 3 of 5
Loaded master, beginning and archived transactions using SQL Loader, Oracle Application Interface
Tables, Excel Macros and customized Data Loader.
Prepared the user manuals with the team and trained the trainers.
Ensured compliance with the existing company policies and procedures.
Resolved reported problems by collaborating with the business users and using Oracle
Metalink/Oracle Support to apply the resolution through the change management according to the
company’s policies and procedures.
Systems, Applications and Tools used are as follows:
Applications: Oracle Applications, Autostream, COVUS, COGNOS, Exchange, Sharepoint, Active
Directory, CA Unicenter, Lync, Office
Database: Oracle and MS-SQL
DevTools: Oracle Developer, Discoverer, ODBC, TOAD
VM: Hyper-V, VMWare
Operating System: Microsoft Windows, LINUX, HP-UX
Security: Websense, McAfee, Symantec
Phone System: Cisco
Hardware: Cisco, IBM and HP servers.
Network: Cisco Routers and Switches
Outsource Vendors: Oracle, IBM, Terremark, Infosys, Verizon, AT&T
January, 1995 to December, 2007
Bell Microproducts (Former: Future Tech International / Current: Avnet)
7630 NW 25 Street, Miami, FL 33122
http://www.bellmicro.com
NASDAQ: BELM / NYSE: AVT
Programmer Analyst
Bell Microproducts uses Oracle Applications in most of its main office in Miami and the Latin America
countries (Brazil, Mexico, Argentina and Chile). Worked directly with corporate IT team and the Latin
America regional management (President and CFO) and country managers to identify its long and short
term objectives according to the corporate IT vision. Proven successful completion of the Latin America IT
requirements and successful resolution of identified IT concerns effectively and efficiently.
Implemented Oracle Applications Financials (GL/AP/AR), Distributions (INV/OM/PO) and
Manufacturing (WIP/BOM), Assets in Bell Microproducts Miami
Implemented Oracle Applications Financials (GL/AP/AR), Distributions (INV/OM/PO) and
Localizations in Bell Microproducts Brazil, Chile, Mexico and Argentina
Upgraded Oracle Applications from 10.7 to 11.0.3.
Upgraded Oracle Applications from 11.0.3 to 11.5.10
Performed and supervised solution/tool selection, fit-gap analysis, requirements gathering, solution
design, application configuration and testing.
Performed and supervised ad-hoc analyses and special projects, and lead projects through
completion.
Proposed and implemented initiatives to increase department-wide efficiency.
Ensured that business requirements for new initiatives are structured and documented against best
practices so deployment results in enhanced user productivity and experiences, and business case
objectives are met.
Worked closely with the business to understand business problem they are trying to solve and the
actions they need to take.
Performed business and financial analysis of strategic projects to ensure proper cost/value
relationship, helping to reduce risk and focus investment more efficiently.
Jose I. Dagum, Jr. – Oracle Applications Functional & Technical Resource Page 4 of 5
Collaboratively ensured readiness for change across business by ensuring effectiveness of change
management programs that will result in the early adoption of the new solution and business
processes.
Effectively collaborated with IT team to ensure exchange of business information, develop innovative
approaches to problem solving, and continuously seek ways to improve communication and
engagement.
Identified and implemented process improvements.
Mentored and developed customizations using Oracle Developer (Forms and Report), Oracle
Discoverer, Custom PLL, Personalization, Oracle Application Interface Tables.
Loaded master, beginning and archived transactions using SQL Loader, Oracle Application Interface
Tables, Excel Macros and customized Data Loader.
Mentored, defined and reviewed executed test plan and scripts with the Q&A team and business
users.
Prepared the user manuals with the team and trained the trainers.
Ensure compliance with the existing company policies and procedures.
Acted as the database administrator in preparing custom tables and upgrade requirements.
Resolved reported problems by collaborating with the business users and using Oracle
Metalink/Oracle Support to apply the resolution through the change management according to the
company’s policies and procedures.
Systems, Applications and Tools used are as follows:
Oracle Applications: 10.7 install and then upgrade to 11.0.3 then 11i
Modules: PUR, OE, INV, WIP/BOM, GL, AR, AP, Assets
Others: NLS (English/Spanish/Portuguese), Multiorg, Multicurrency (USD,CHP,MEX,ARG),
Localizations
Oracle Database: 7 install and then upgrade to 8 then 9i/10g
Custom Apps: Support Ticketing, EDI and Factura Electronica interface, customize existing Ora cle
modules according to business requirements, shell scripts for printing and EOD processes.
DevTools: Oracle Developer, Discoverer, ODBC, TOAD
Operating System: Microsoft Windows, SCO UNIX/ UNIXWARE, AIX, LINUX
Security: Checkpoint, McAfee, Symantec
Phone Systems: Nortel, Cisco
Hardware: IBM, Dell and HP servers.
Network: Cisco Routers and Switches
Other Technology Experiences:
1984 to 1994 Computer Instructor for various courses for RDBMS and programming languages
United Computer Programming Center (UCPC), Olivetti, Trace Computer College, AMA
Computer College
Manila, Philippines
1992 to 1994 Programmer (C language) for banking applications
Olivetti/ISC Asia Pacific
Manila, Philippines
1984 to 1991 Programmer for accounting systems using Clipper and Foxbase
Alpha Hotel, Batangas City, Philippines
Ladeco Feeds, Lipa City, Philippines
Gotesco Groceries, Manila, Philippines
Education/Trainings
Bachelors of Science in Computer Science, graduated April, 1992
Jose I. Dagum, Jr. – Oracle Applications Functional & Technical Resource Page 5 of 5
AMA University (Former AMA Computer College)
Manila, Philippines
http://www.ama-university.com
Trainings:
Introduction to Oracle: SQL*PLUS and PL/SQL
Oracle Database Administration
Oracle Database Tuning
Advanced SQL
Introduction to Oracle Forms
Advanced Oracle Forms
Using Oracle Report
Develop Applications using PL/SQL
Oracle Education, USA
UNIX Operations, System Administration, Crash and Fine Tuning
PB-DOS Operations
SST Operations and Programming
DNIX OS
Pinnacle Plus
Olivetti/ISC, Hongkong
EDP Fundamentals
BASIC/COBOL/C Programming
System Analysis and Design
Data Communications Course
Microsoft Products
Corel and Adobe Products
Managing Systems Development Project
UCPC, Manila, Philippines
References
Available Upon Request
Contact this candidate