Quality Assurance Manager
Resume:
To Whom It May Concern:
I am looking to obtain a challenging, exciting full-time position that will
allow me to take full advantage of my expertise, knowledge, and background.
I have exceptional skills with experience in production supervision,
quality assurance, and maintenance. I consider myself to be a highly
capable and motivated individual with an extraordinary eye for detail. I
always take pride in everything I do and believe my work ethic reflects
this. I hope to find a position that recognizes hard work and rewards
accordingly.
My organizational skills and ability to multi-task serve me well whether I
am working independently, in a leadership role, or as part of a team. I am
always interested in developing new skills and am willing to pursue further
training and/or certification to enhance my capabilities.
I would appreciate an opportunity for a face-to-face interview where I can
better discuss what I have to offer your company. Thank you for your
consideration, and I look forward to hearing from you soon.
Sincerely,
Jeff Riley
OBJECTIVE
A challenging, dynamic position in a quality-minded environment
SUMMARY OF QUALIFICATIONS
. Experienced in leadership roles and overseeing the work and
professional development of others
. Able to work as part of a team or independently with little to no
supervision
. Task-driven, organized, and quality-oriented with a superior eye for
detail
. Highly resourceful with creativity in problem solving
. Outstanding verbal and written communication skills
SKILLS AND ABILITIES
. Proficient in accurate utilization of instruments, tools, and
applicable trade mathematics
. Skilled with shop equipment, hand and power tools such as saws,
drills, and pneumatics
. Experienced in maintenance and repair of electrical, hydraulic, and
mechanical equipment
. Licensed in forklift operation and experienced in overhead crane and
scissor lift operation
. Familiar with arc welding, milling machines, and schematics
. Knowledgeable in the reading and interpretation of blueprints
. Competent in basic computer skills including email and Internet
navigation
WORK EXPERIENCE
Affinion Group - Franklin, TN - July 2009 to Present
Fulfillment Coordinator - February 2011 to Present
. Overseeing work of employees, ensuring timely completion and quality
control of printed materials
. Supervising production including printing, insertion, processing, and
quality assurance
. Maintaining accurate records of job orders and other production data
. Assuming further supervisory responsibilities in the absence of
Production Manager
Machine Operator - July 2009 to February 2011
. Assuming responsibility for set up and operation of letter shop
equipment
. Performing various routine maintenance on machinery
. Utilizing knowledge of maintenance tools as well as mechanical
aptitude for machine adjustments
Superior Essex - Franklin, TN - April 1988 to June 2009
Maintenance M3 -September 2004 to June 2009
. Exhibiting autonomy as sole member of maintenance staff on site during
off-shift hours
. Performing preventative and general maintenance and repair on all
equipment and facilities
. Troubling-shooting functions of pumps, electric motors, PLC drives,
hydraulics, and pneumatics
. Exhibiting skill, versatility, and ability to adjust quickly to new
situations
. Ensuring safety of facilities and equipment in compliance with company
and OSHA guidelines
Utility Department - July 1996 to September 2004
. Training others in six sub-departments including Testing/Sampling and
Hazardous Materials
. Acting in supervisory role in absence of Facilities Manager
. Maintaining inventory of all chemicals and hazardous materials used in
manufacturing magnet wire
. Operating forklift while loading and unloading materials
. Ensuring safe handling and disposal of bulk supply chemicals and
hazardous waste
. Maintaining accurate records of inventory and ensuring compliance with
EPA and OSHA regulations
Quality Assurance - January 1992 to July 1996
. Performing tests on magnet wire to ensure customer specifications are
met
. Training lab personnel in testing of production line samples
. Keeping accurate records to company and ISO 9000 specifications
Process Controller - April 1988 to January 1992
. Carrying out order fulfillment processes in wire manufacturing
facility including production, quality control, packaging, and
logistics
Ritco Construction - Columbia, TN - 1984 to 1988
Construction Foreman - 1984 to 1988
. Supervising a team of 3 to 8 laborers in all aspects of residential
and commercial construction
. Performing duties related to carpentry, concrete work, roofing, etc.
Various Organizations - Columbia, TN - 1980 to 1984
Logistics - Various Positions - 1984 to 1988
. Managing shipping, receiving, and inventory control for various
warehouse, retail, and manufacturing firms
. Supervising crews responsible for order fulfillment and delivery
EDUCATION
Columbia Central High School - Columbia, TN
Graduated with Diploma
Columbia State Community College - Columbia, TN
Completed various math and humanities courses
ADDITIONAL TRAINING/SKILLS
Participated in workshops related to teamwork and conflict resolution
Trained in workplace diversity and public speaking
Experienced with the utilization of Six Sigma and ISO applications
Educated in DOT hazardous material labeling
Completed courses necessary to obtain M3 maintenance certification (list
available upon request)
REFERENCES
John Whitehead
Former Supervisor
Manager
TFT Global
**********@*********.***
Melissa Gilbert
Current Supervisor
Production Manager
Affinion Group
Tommy Dale
Personal Reference
Manager
Brown's Body Shop
Don Rose
Personal Reference
Retired Detective
Columbia Police Department
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