Customer Service Sales

Carl Cacheiro

Toronto, ON

Phone: 647-***-****

Email: ****.********@*****.***

Education 1991 - 1995 York University

B.A, B.B.A : Business Administration

Centennial College

Business Diploma: Macro Economics

Micro Economics

De La Salle College

O.S.S.G.D 5 year program

Professiona 2010-Present Forever21 Ltd.,Toronto,

l ON

experience District Manager

2yrs of multi store supervision experience.

Responsible for 12 Forever21 store locations in

Toronto, London and Ottawa

Total sales volume: $50 Million annually

Duties Include:

Training, coaching and developing store management teams

Succession planning and recruiting

Customer service

Achieve sales plan and wage cost objectives

Increased sales volume in district from +1.5% comp

sales(2010) to +11.8% comp sales(2011).

-District consistently in top tier sales volume group

for whole of company.

-Low turnover rate for key management roles (store

managers, assistant managers and key holders) in

district stores.

-Have trained and promoted management within stores to

multi store roles.

-Bring a high level of pace and energy to store

environments ensuring quality customer service results

Directly responsible for implementation of merchandise

standards for all stores including all visual aspects,

marketing and pricing .

Fully experienced in understanding and drilling down all

aspects of P&L statements as it pertains to maintaining

financial objectives within each district store

location.

2004-2010 Bluenotes Limited Partnership Toronto,

ON

District Manager

7yrs of multi store supervision experience.

Responsible for 15 Bluenotes store locations in

Toronto, Ottawa and Eastern Canada Provinces

Total sales volume: $ 19.5 Million annually

Duties Include:

Training, coaching and developing store management teams

Succession planning and recruiting

Customer service

Achieve sales plan and wage cost objectives

2003-2004 Bluenotes Limited Partnership

Toronto,ON

Area Manager

Responsible for 6 Bluenotes store locations in

The GTA area.

Total sales volume: $10.5 Million annually

2002-2003 Bluenotes Limited Partnership

Toronto,ON

Store Manager

Managed 3 key location stores for company:

Sherway Gardens: 1 million +

Square One: 1 million +

Eaton Center 2 million +

Extensive training in recruiting, MGMNT training and

sales

1999-2002 Inventory Services of Canada

Kingston,On

District Manager

Responsible for operation and management of offices

throughout Eastern Ontario

Duties included: day to day operation of business

Human resource functions

Sales

Supervised staff of 40-50

1996-1999 Western Inventory Services

Toronto,On

Inventory Manager

Responsible for conducting financial inventory audits

for numerous clients throughout Toronto and surrounding

areas

Duties included: supervising staff of inventory

auditors for 3 Toronto

Offices.

Conducting inventories for clients

Human resource functions

References: Available upon request.

Contact this candidate