Registered Nurse Quality Assurance
Resume:
Carole H. DewolF
RN
***** ****** **** *, ********, CO 80513
303-***-**** (C) *******@***.***
Summary
Registered nurse with extensive experience working with the Geriatric population. Expertise in State
Regulatory and Corporate Compliance. Strong communication skills, focused on building relationships with
team and long term care residents. Proven track record in group training and individual coaching skills.
Experience
MORNING STAR SENIOR LIVING 2012 2013
Vice President of Wellness
• Rolled out a Continence Program focusing on individual specific resident needs,
consistency in assessments, products and distribution.
• Initiating a Wellness Program integrating different modalities and senses to include
physical, spiritual, intellectual and social well being of the residents.
• Developed a Medication Program to ensure safe administration of medication. For
Medication Care Managers.
• Updated company policies per state (Colorado and Arizona) regulations
• Working with Behavioral Health Services and Pharmacy to reduce antipsychotic utilization.
SENIOR LIFESTYLE SENIOR LIVING
2011 2012
Regional Director of Clinical Operations
Initiated clinical role in acquisition of five assisted living communities in AZ.
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Trained and supported Wellness Directors in AZ, CO, NM, TX resulting in development of
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Regional training and Medication Classes.
SUNRISE SENIOR LIVING
1999 2011
Regional Director of Resident Care (2009 2011)
• Monitored clinical initiatives, resulting in CO, AZ, WA being restraint free, having 20%
antipsychotic utilization, 2 % in house pressure ulcers and 1% weight loss.
• Trained and supported new Health Care Coordinators and Senior HCC’s in CO, AZ, WA
which diminished nursing turnover in the communities.
Area Director of Resident Care (2005 2009)
• Represented Sunrise Mission and Culture to team members, residents and families,
ensuring resident specific care.
• Partnered with Regional Sales Manager to enhance awareness of resident care and educate
marketing as to importance of selling Sunrise Clinical Initiatives.
• Participated in weekly “At Risk” calls with community. Offered recommendations to
creatively meet the residents’ needs and minimize move outs.
• Developed external partnerships with health professionals, ensuring quality care for the
residents.
• Coordinated and monitored training of Health Care Coordinators and Director of Nursing
to make certain that they had the knowledge to handle position.
• Trained regional staff, resulting in consistent methods of communication regarding new
information.
• Ensured compliance with state and corporate regulations by monitoring communities.
• Coordinated clinical integration of newly acquired communities, leading to consistent
policies.
• Increased revenue by increasing continence utilization for the CO communities from 10.4%
to 43. 4% in 2009 as well as providing quality products for the residents.
Health Care Coordinator (1999 2005)
• Assisted in opening two assisted living communities (PA and CO), both receiving Quality
Review scores above 95% the first year.
• Instituted and organized Wellness office, assessed residents prior to admission, monthly
and as needed to ensure accurate level of care was being provided and charged.
• Hired medication care managers and nurses that exhibited ability to provide quality care.
• Maintained compliance with state regulatory requirements and Sunrise policies, leading to
deficiency free survey.
• Managed nursing responsibilities for a growing elderly environment.
• Trained care managers in health related issues.
• Initiated and supported hospice care for the residents to provide dignity and quality of care
to those transitioning into the dying process
• Chosen to teach Colorado Medication Class by the Health Department 2003 2004, training
over 150 medication care managers.
• Assisted with the transition training in Texas for the newly acquired Marriott Senior Living
Communities.
• Selected by regional team to become a Health Care Coordinator Mentor 2004.
• Chosen by executive team to be part of the highly respected President’s Club 2005.
HOME HEALTH CARE MANAGEMENT, POTTSTOWN, PA 2002 2003
Clinical Manager of Special Services
• Provided over site in the day to day operation of the therapist, obtaining physician orders
and following through with client needs.
• Monitored compliance with Home Health Care and Medicare regulations.
ACCUCARE, INC SPOKANE, WA 1999
Nurse Consultant
2
• Consulted with Long Term and Acute Care facilities, encouraging utilization of AccuCare’s
time management tool (LSR II).
• Assisted LTC facilities in maintaining or in reinstating regulatory compliance by focusing
on correction of deficiencies utilizing the LSR (AccuCare’s product).
• Performed multiple in services to Long Term Care employees on AccuCare’s product and
referencing AHCPR guidelines on the importance of maintaining proper skin integrity.
BRANDYWINE HALL, WEST CHESTER, PA 1996 1998
Director of Nursing
• Began employment when facility was under a provisional license. Worked toward
compliance in numerous areas, resulting in a deficiency free survey Aug., 1998.
• Created and enforced new policies, enabling staff to understand and provide quality care to
residents.
• Taught interdisciplinary team concept of utilizing the RAP’S toward building care plans.
• Reviewed MDS’s for accuracy and reimbursement.
• Resolved family and resident care issues which maintained and increased census.
POCOPSON NURSING HOME WEST CHESTER, PA 1990 1996
Quality Assurance Director
• Created QA department with audits that each discipline was instructed to use.
• Presented in services on the “Interpretive Guidelines” issued by HCFA.
• Reported and analyzed QA monthly reports.
• As Interdisciplinary Team Coordinator, taught federal mandated documentation, scheduled
assessments, and identified significant changes in resident conditions.
• As Infection Control Coordinator, conducted monthly antibiotic surveillance, in services,
administered facilities PPD’s and HBV vaccines and retained records.
• Assisted in the selection of MDS computer program and with the training of nurses.
EDUCATION
Registered Nurse, Univ.
•
of PA Presbyterian School of Nursing
Coursework toward BS,
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Widener University, Chester, PA
In services attended:
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Dementia Training for Assisted Living Residences by Colorado Department of Health
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Essentials in Person Centered Dementia Care Training Course by Alzheimer’s Association
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PPS
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Personal Care Home Administrator’s Certification Program
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Assisted Living Administrator License (PA)
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PA Long Term Care “Final Regulations”
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MDS workshop resulting in RAC C credentialing program
o
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“United We Stand: Meeting the Challenges of 2002,” PADONA’s Fourteenth Annual
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Convention
“Restraints in Long Term Care,” by DPW, CO
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AANAC MDS workshop RAC C
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AANAC MDS 3.0 workshop RAC CT
o
MEMBERSHIPS
PADONA/LTC
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Pennsylvania Health Care Association PHCA
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AANAC
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National Gerontological Nursing Association
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PRESENTATIONS
“All You Need to Know About Hospice and Assisted Living” CALA convention
NHPCO Clinical Conference, San Diego, April 2006, Panel Presentation
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