Bilingual Customer Services, Sales Interpreter

Jorge Ruiz De Leon

*** ***** ***

Acworth, GA ***02

Phone: 770-***-****

***************@***.***

Dear Hr. Representative:

My cover letter and resume are enclosed for your review. My education and work

experience have afforded me exposure to the position for which I am applying for, as well

as other areas.

I am confident that my excellent communication skills, training and experience are easily

transferable. I am accustomed to a fast paced environment where deadlines are the

priority and handling multiple assignments is the norm. It is not difficult for me to juggle

multiple projects with ease while keeping it all on track, on time and under control. I truly

enjoy a challenge and work hard to obtain my goals.

I speak and write fluent English and Spanish, which will be a valuable asset to any

organization. I am detailed oriented and have excellent communication and time

management skills. Additional strengths include creative problem solving and active

listening skills combined with a strong work ethic of dependability and punctuality. I enjoy

strategic planning and team building processes, which create productive and efficient

results. I can communicate with all levels of management. I would be happy to further

discuss my qualifications and any potential opportunities with you. Please feel free to

contact me at the number listed above. Thank you for your assistance. Kind regards,

Sincerely

Jorge, Ruiz De Leon

JORGE RUIZ DE LEON

505 Peaks Way

Acworth, GA 30102

Cell: 404-***-****

Email: ***************@***.***

PROFESSIONAL EXPERIENCE

Stalwart Temp Agency

Cobb and Douglass Boards of Health, Marietta GA

WIC Operations Assistant/Spanish Interpreter

Feb 2013 to Present (TEMP)

• Provide Lead Nutritionist support with Spanish interpretation

• Maintain chronological charts, forms, folders, and other related documents

notating and documenting accurate, up to date information of program activities

and status of clients.

• Perform a variety of clerical tasks including, filing, answering phones, responding

to or routing inquires, referring and directing individuals and clients to appropriate

agencies.

Myers Associates, Atlanta, GA

Translator/Interpreter

May -2012-Feb- 2013

• Offer translation and interpretation services to various companies and agencies

locally.

• Dependable and ability to prioritize work assignments.

• Volunteer services with various small non-profits.

• Work for a diverse client base and offer excellent customer service.

CCHFS FIRM SVS, Kennesaw, GA

Spanish Interpreter/ Customer Service Rep

Nov 2010- April 2012

• Prepared or assist in preparing simple to complex tax returns for individuals or

small businesses.

• Interview clients to obtain additional information on taxable income and

deductible expenses and allowances

• Perform a variety of clerical tasks including, scheduling appointments, filing,

answering phones, responding to or routing inquires, referring and directing

individuals and clients to appropriate agent.

• Furnish taxpayers with sufficient information and advice to ensure correct tax

form completion.

Belmont Crossing Apartments, Smyrna GA

Leasing Agent Consultant

March 2008 – Oct 2010

• Completed lease form or agreement and collects rental deposit Obtained

• Responsible for insuring the “model” apartments and target apartments are ready

for show

• Awareness of the “curb appeal” of the property.

• Thorough knowledge of lease terms, specifications and all community policies.

• Fully informed of current rental rates, sizes, locations and all amenities of

property

• Responsible for proper maintenance of all resident and property files.

Northside Cherokee Hospital Canton, GA

Financial Counselor

April 2005-Feb 2008

• Strong financial acumen and the ability to understand and effectively present

financial solutions targeted to patients’ financial situations.

• Strong ability to quickly and effectively assess a prospective patient’s financial

situation and present financial solutions RAD offers that can benefit the

prospective patient.

• Good time management skills and the ability to manage frequent in-person and

phone patient contacts while effectively maintaining patient data in ERM system.

Ameritel Communication Inc. Norcross, GA

Administrative Assistant

Oct 2002- March 2005

• Answer, screen and transfer inbound phone

• Receive and direct visitors and

• General clerical duties including photocopying, fax and mailing

• Prepare and modify documents including correspondence, reports, drafts,

memos and emails

• Prepare and modify documents including correspondence, reports, drafts,

memos and emails

EDUCATION

Inter Americana (PR)

BA in Business Administration

Florida National College

Computer Information System (Course)

Spanish/English Interpreter

SOFTWARE KNOWLEDGE

Microsoft Word, Excel, Tax Wise 2012

References available upon request

Contact this candidate