Manager Sales

TIMOTHY J. KERNTZ

**** ***** ***** **** * Tower, MN 55790 * Cell # 218-***-**** * Email:

*******@*****.***

BACKGROUND SUMMARY

An organized, resourceful, hard-working human resources professional with

extensive labor relations experience in an industrial setting.

Demonstrated track record of performance:

Grievance Resolution 1st Chair Contract

Negotiations

Arbitration Recruiting/Staffing

Mediation Strategic Planning

PROFESSIONAL EXPERIENCE

CLIFFS NATURAL RESOURCES 2006 to Present

A Global Producer/Processor of Raw Materials

Section Manager-Human Resources & Labor Relations, Eveleth, MN

. Interpret and administer the collective bargaining agreements with

respect to grievances, wages and salaries, employee welfare, health

care, pensions, union and management practices, and other contractual

stipulations.

. Responsible for recruitment, compensation, employment law, and benefit

programs for management and unionized employees at multiple locations.

. Provide day-to-day guidance to all levels of management to ensure the

correct application of labor agreements.

. Lead spokesperson (1st chair) for all local issue bargaining.

. Prepare written responses to claims and grievances.

. Lead and coordinate labor management committee meetings.

. Write submissions and prepare cases for arbitration.

. Recommend the appropriate discipline for violations of company rules

and policies.

. Interact with Legal Department in the development of new policies and

the handling of sensitive issues.

Accomplishments

. Developed and implemented a grievance resolution program that

significantly improved overall communication between management and

the employees which in turn reduced the number of written grievances

filed by the union.

. Negotiated and implemented an alternative work schedule (12 hour

shifts) for bargaining unit employees which improved operational

efficiency and reduced overall operating costs.

. Negotiated contracting out agreements which provided the ability to

use sub-contract employees to supplement bargaining unit forces during

times of need.

. Completed Myers-Briggs Type Indicator Certified Training.

CANADIAN NATIONAL RAILWAY 2002 to 2006

A North American Transportation Company

Labor Relations Manager, Chicago, IL

. Negotiate, interpret, and administer collective bargaining agreements

with 14 unions. Implement the company's labor relations strategy.

. Provide day-to-day guidance to all levels of management to ensure the

correct application of labor agreements.

. Lead spokesperson (1st chair) for contract negotiations.

. Prepare written responses to claims and grievances.

. Lead and coordinate labor management committee meetings.

. Develop workforce-planning models to ensure proper hiring needs.

. Write submissions and present cases for arbitration.

. Recommend the appropriate discipline for violations of company rules

and policies.

. Ensure positive employee and labor relations through strong

relationships at all levels of the organization.

Accomplishments

. Negotiated health and welfare cost sharing agreements with 12

bargaining units.

. Negotiated and implemented new collective bargaining agreements with

non-unionized employee groups.

. Successfully presented over 25 cases at arbitration.

. Completed NLRC Investigations and Labor Relations Training.

CSX TRANSPORTATION 2001 to 2002

A North American Transportation Company

National Account Manager, Cleveland, OH

. Provide sales coverage for the rail transportation market. Maintain

and generate innovative transportation products that provide the

customer and Company with the greatest overall value.

. Execute sales strategies to increase volume, market share, and margin

gains, while working with marketing and pricing teams.

. Negotiate and manage large commercial contracts.

. Develop, nurture, and maintain executive level relationships to

increase market penetration and revenue.

CARGILL, INC. 1995 to 2001

A Global Producer/Processor of Agricultural and Industrial Products.

Account Manager, Cleveland, OH

. Accountable for territory sales selling a wide range of steel products

to new and established customers. Provide daily customer service and

value added programs to customers resulting in bottom line

profitability.

. Develop strategies and techniques to promote sales for territory while

selling from 4 production facilities in the U.S.

. Negotiate and manage medium and large commercial contracts.

. Analyze market conditions and forecast monthly/quarterly/annual sales

to meet company budgets and requirements.

. Develop monthly reports for management communicating market conditions

and customer information.

EDUCATION

Bachelor's Degree in Business Management

College of St. Scholastica, Duluth, Minnesota, 1993

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