Administrative Assistant Manager

DANA ARMSTRONG PAGE *

DANA ARMSTRONG

770-***-**** ***************@*****.*** Cumming, GA

EXECUTIVE SUMMARY

COMMITMENT LEADERSHIP INTEGRITY

A results-oriented professional that translates business strategies into real, attainable manifestations. A goal-driven

entrepreneur committed to balancing organizational objectives with superior principles. Dedicated to maintaining a

reputation built on quality, service, and uncompromising ethics. Exceptional communication skills, both oral and written.

A highly focused team player.

AREAS OF EXPERTISE

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Public Speaking Business Development Event Management

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Recruiting Executive Support Office Organization

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Project Management Office Management Personnel Management

PROFESSIONAL EXPERIENCE

Office Management

• Experience in directing the operational activities of an organization

• Act as liaison between senior management and clients, vendors, and other personnel

• Oversee and maintain functions of payroll, invoicing, workers’ compensation, and unemployment

• Oversee and maintain functions of accounts payable and receivables, state and federal taxes

• Develop and maintain professional client and public relations

• Hire, train, and supervise internal staff

Executive/Administrative Assistant

• Highly organized with strong ability to prepare professional presentations, corresponce, reports, and other

documents

• Prioritizes and maintain tasks for the Director's

• Create and maintain a professional social networking presence for the organization including Facebook, Twitter,

LinkedIn, blogging, and various other online venues

• Schedule and coordinate meetings and events to include board meetings, fund raising events, open houses, job

fairs, and private social events

• Create and maintain organizational publications such as websites, brochures, presentations, or other marketing

materials

• Assist employers by performing secretarial and administrative tasks

• Intermediate/Advance Level administrative assistant supporting 2 Directors

• Coordinate meetings, conference calls, and in-person appointments as directed and communicate meeting details

to all participants through appropriate communication channels

• Maintains customer confidence and protects operations by keeping information confidential

Human Resources

• Create and maintain processes for recruiting, hiring, and managing internal staff and more than 200 employees

• Create and maintain policies and procedures for internal staff and volunteers

• Develop, maintain, and organize recruiting and applicant process

• Thoroughly interview candidates and match qualifications to clients’ needs

• Handle various situations such as workers’ compensation claims, sexual harassment claims, and terminations

• Negotiate and close on placement fees

Volunteer Management

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• Founded a small non-profit dedicated to combatting human trafficking

• Coordinated efforts for fund raising and forming volunteer groups for various projects

• Chair meetings of Board Members and volunteers

• Conduct presentations among live audiences

• Coordinate and conduct trainings for law enforcement and other industry personnel

Express Employment Professionals 2011-present

Office Manager/Administrative Staffing

Anti-Slavery Project, inc. 2010-present

Founder, President

SmallTown Broadcasting, Talk 92.1Radio station 2008 – 2008

Office Manager

Confectioneries Bakery 2000 – 2007

Owner

Armstrong Pressure Washing & Mobile Detailing Service 1998-1999

Co-Owner

Gwinnett County Police Department 1998-1999

Staff Assistant

911 Operator 1997-1998, part time

911 Operator 1994-1995, full time

911 Operator/Trainer 1991-1993, full time

LV Technologies, Inc. 1996-1998

Office Manager

PROFESSIONAL ORGANIZATIONS, AFFILIATIONS, AND LICENSES

Notary Public, State of Georgia

Georgia Rescue and Restore, Member, Nominations & Elections Committee, Board Member

National Technical Honor Society, Member

Wiregrass Georgia Technical College, Student Leadership, Treasurer

Valdosta-Lowndes County Chamber of Commerce, Member and Ambassador

EDUCATION

Bachelor of Science, Criminal Justice

Reinhardt University – Waleska, GA

Graduation Date: May/June 2014, GPA 4.0

Associate of Applied Science, Criminal Justice

Wiregrass Georgia Technical College – Valdosta, GA

Graduation Date: June 2011 with high honors, GPA 3.87

SOFTWARE SKILLS

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Word OneNote Dreamweaver

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Excel Quickbooks Illustrator

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Power Point Corel Applicant Tracking System

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