Customer Service Administrative Assistant
Resume:
Aimee Burke
Henderson NV *****
********@*****.***
http://aimeeburkescommunicationwork.blogspot.com/
Experience
Wardley Real Estate September 2012 – March 2013
Recruiter / Student Advisor
Sutherland Global Services, Work at Home June 2011-
June 2012
Technical Support Representative
Clearwire August 2010 – January 2011
Retention Representative, Collections Representative
Green Valley Ranch Resort and Casino July 2006 - February 2007
Accounts Receivable Clerk II
Travelocity (Showtickets.com Division) December 2005 - May 2006
Audit Clerk
Rainbow Club Casino July 2005- December 2005
Executive Administrative Assistant
Executive Painting March 2005 -Sept 2005
Administrative Assistant
Fiberglass Repairs November 2003 - February 2005
Clerical
McGuire Research TPL May 2004 - September 2004
Election Survey Representative
Hyatt Regency Lake Las Vegas Resort August 2003 - November 2003
Receptionist Spa Moulay
Medco Health Solutions September 2002 - February
2003
Member Service Representative
Education
Ashford University, Clinton IA 2012
Bachelors of Arts Degree in Communication Studies
Area Technical Trade Center High School, North Las Vegas 1998
Culinary Arts
Awards
• DELL: "Outstanding Customer Service" Certificate & "KUDOS Call"
• MEDCO: "Going above and beyond" Certificate
• HYATT: Received recognition in the company News Letter for excellent telephone mannerisms which set a
standard of practice.
• Recommendation from former Communications Professor
Skills
• Windows software, Excel, Word, PowerPoint, Quick books, AS400, LMS
• Excellent customer service practices
• Ability to resolve problems in a professional manner
• 50 wpm, 10 key, multi-tasking, office duties
Certifications
• COPC Certified: DELL Computer
• Certified: United Health Care Rep
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