Quality Control Project

JACK M. DILLON

** ******** **** **** *****: 304-***-****

PROCTORVILLE, OH 45669 EMAIL: ************@*****.***

OBJECTIVE: To obtain a management position that will allow a greater utilization of the

critical thinking skills and chemical manufacturing expertise.

EDUCATION

03/2013 - Present AIU Online

Major: MBA (Operations Management)

Expected Graduation Date: 12/2014

09/1996-05/ 2001 Marshall University, Huntington, West Virginia.

Major: Bachelor of Science Degree in Chemistry (ACS Certified)

Honors: Cum Laude

MILITARY SERVICE

08/1989 –08/ 1993 United State Marine Corps, Honorably Discharged.

Desert Storm Veteran, 1993 Navy Letter of Commendation

EXPERIENCE

FEBRUARY 2011 – PRESENT RUSTOLEUM CORPORATION LESAGE, WV

PROCESS ENGINEER

Reduced hazardous waste disposal by initiating a comprehensive flushing reuse program saving the company

over $12,000 annually in hazardous waste disposal fees.

Integral part of scheduling of production, equipment, and blending manpower for timely and cost effective

completion of finished goods.

Initiated and drove a plant wide 5S and a Lean manufacturing organization rollout which resulted in

significant improvement in functionality, appearance, reduction in man -hours producing batches, and

subsequent cost savings.

Proficient with DOT labeling and packaging process criteria for hazardous materials.

In depth knowledge of filling lines of various volumes from pints to 5 gallon containers.

Led ISO 9001 certification process, achieved recommendation for ISO certification during first audit for the

program. Comments from the auditor included laudable statements, “Programs such as this are usually

indicative of a more mature ISO program” and “A thoughtful approach to determining planned maintenance

needs and calibration frequency utilized an interdisciplinary team approach”.

Adept in SAP software utilization to include accountability, receipt of raw materials, and tr acking of

chemicals through intermediate process to production of finished goods.

Led initiative to rework non-conforming batches which saved the company over 10K in scrap and disposal

fees.

Reworked over 60K of salvage to quality finished goods in first year of employment.

Point man in reorganization, sorting, and segregating of stored material which increased accountability and

increased ease of cycle counts driving accuracy to 95+% resulting in a Class A certification.

Valued team member in implementing the 14 principles of a PSM program.

Initiator of OEE metrics for the plant and subsequently responsible for 10% increase in efficiency the first six

months after implementation with a progressive increase every quarter thereafter.

August 2009 – October 2010 Calgon Carbon Corporation Catlettsburg, KY

QC Manager

Solely responsible for QC lab budget management within SAP leading to a 10% reduction in overtime

manpower the first year.

Management ISO representative requiring management reviews, internal audit s, and intimate knowledge of

entire manufacturing process from shipment of raw materials to shipment of final product.

Adept in SAP software utilization to include accountability, receipt of raw materials, and tracking of

chemicals through intermediate process to production of finished goods.

Monitor internal production methods and procedures to ensure a sound quality product.

. Creating and maintaining accurate and auditable QC records, including Certificates of analysis for finished

product.

Manage a team of quality control technicians and production supervisors enforcing strict compliance with

SOP's and Quality Control Procedures which resulted in FTQ of 98+%.

Develop new SOPs and perform SOP revisions while adhering to formal document control procedures and

regulatory requirements.

JACK M. DILLON

80 TOWNSHIP ROAD 1205 PHONE: 304-***-****

PROCTORVILLE, OH 45669 EMAIL: ************@*****.***

Calgon Carbon (Continued)

Designed and managed new lab layout construction on time and on budget that had a continuous flow to the

QC testing resulting in shorter turnaround times for certification of raw materials, intermediates, and finished

products.

Implementation of raw materials testing as well as finished product acceptance processes and release

protocols to ensure final product meets specifications as well as compliance with FDA cGMP.

Respond to all inquiries from OSHA, EPA, and FDA.

Lead environmental, health, safety audits and inspections.

September 2004-July 2009 Ershigs, Inc Manchester, Oh & Pensacola, Fl

Site Manager

Successful management of a $200 million, $40 million, and $16 million projects ending in record profits for

the company.

Responsible for entire on-site project scope of the fiberglass reinforced plastic (FRP) field manufacturing

process.

Overall management of over 200 employees (union & non-union) to include but not limited to safety, QC,

production, scheduling, and payroll.

Adept at addressing customer concerns on issues such as safety, production schedules, and quality

of finished product.

Tasked with cost tracking of entire project including material, labor, and equipment to complete the project

resulting in a 22% profit on a $200 million dollar project.

Provided essential information to engineering to troubleshoot equipment avoiding production delays.

Ensured adherences to contract agreements by Ershigs and customers leading to successive contracts with

AEP. Duke Energy, and Southern Company.

Coordination of material orders/deliveries to ensure the forward progress of the project.

Scheduling of personnel, work activities, and project as a whole ensuring product delivered on-time and on

budget.

Excellent communication to supervisors, engineers, and customer on potential project problems and concerns

avoiding timely delays of the project.

Troubleshooting of field project technical, mechanical, and engineering problems circumventing unscheduled

shutdowns.

Providing a sound quality assured product in a timely manner to the customer saving thousands in contract

penalties.

Responsible for development and implementation of safety procedures and guidelines with the lowest LTA of

all job sites within the company.

Reporting responsibilities to include customer, upper management, and OSHA.

Developed orientation, safety, and job training matrix for new hire employees reducing the training time by 8

hours.

June 2003 – August 2004 Ashland Specialty Chemicals, Neal, West Virginia

Quality Control Laboratory Technician

Supervise all testing for certification of maleic anhydride from beginning phase to finished product.

Responsible for communication with all levels of management, shipping, and manufacturing on process

quality control issues.

Continual maintenance, troubleshooting, and operation of GCs, HPLCs, and automatic titrators.

Analysis of purity for starting material and final product.

Calculation, correlation, and storage of all data acquired from testing.

Issuance of certificate of analysis for each finished product.

Adherence to ISO 9001 standards for maintaining a quality system.

Addressing customer issues on various aspects of production and shipping.

AWARDS PERSONAL CHARACTERISTICS

2000 Marshall Hypercube Scholar Solid work ethic independent of the nature and requirements of the task.

1999 NASA Space Grant recipient Proven record of excellent job performance, particularly under extreme

1999 Summer Undergraduate Research Fellowship situations.

1993 Navy Letter of Commendation Independent and motivated.

1991 Meritoriously Combat Promoted Detail oriented.

Capacity to anticipate challenges and situations.

Ability to work cooperatively in a team or as an individual

Excellent communications skills.

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