Customer Service Manager

Bienvenida Vargas

**** ********* *** # **

Bronx, NY 10467

917-***-**** / ****************@*****.***

Objective: To obtain a position within the field of accounting in which I

am able to utilize strong work ethic and academic background.

Education: Iona College, New Rochelle, NY

Hagan School of Business (AACSB Accredited)

Bachelor of Business Administration in Accounting, expected

August 2012

Cathedral H.S, New York, NY

High School Diploma, Completed. June 2008

Relevant Federal Income Taxation, Advanced Accounting, Principle of

Finance, Business

Coursework: Policy and Strategy

Languages: Bilingual, Fluent in English and Spanish

Work Dr. Jeffrey P. Warshay, Yonkers, NY

Experience: Office Assistant (March 2010- June 2012)

. Assist patients with all individual needs and concerns

including inquiries regarding prescriptions

. Assume receptionist duties including, greeting patients,

answering phone, route calls, and take messages.

C-Town, Bronx, NY

Cashier (August 2005 -June 2008)

. Handle customer cash and credit card transactions in an

efficient manner

. Observe Manager to enhance understanding and knowledge of

business operations

. Provide exemplary customer service in assisting customers

with locating merchandise

Fernandez Deli, Bronx, NY

Head Cashier (February 2003-March 2005)

. Handled customer purchases and transactions

. Responsible for greeting and welcoming customers that entered

business

. Provide exemplary customer service in assisting customers

with locating merchandise

. Recorded customer deli orders via telephone

Computer Proficient in Microsoft Word, Excel, Access, PowerPoint, Basic

knowledge of

Skills: Front page

Reference Available Upon Request

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