Customer Service Sales

Omarr Olasewere

Customer Service Specialist

El Cajon, CA

**********@*****.*** - 619-***-****

WORK EXPERIENCE

Leasing Consultant

Apt Companies - San Diego, CA - July 2013 to Present

Apt Companies – San Diego, California – Leasing Consultant

• Completes lease form or agreement and collects rental deposit.

• Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for

maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal”

of the property.

• Thorough knowledge of lease terms, specifications and all community policies.

• Knowledgeable of required telephone and sales techniques.

• Knowledgeable of current market conditions.

• Fully informed of current rental rates, sizes, locations and all amenities of property.

• Maintain contact with all apartment locator services and local businesses to provide informational material.

Update periodically.

• Responsible for “shopping” competitive properties.

• Develop full knowledge of application information required, screening processes and policies

regarding rentals.

• Responsible to conduct out-reach marketing at least once per week.

• Develop and maintain an on-going resident retention program under direction of Community Manager.

• Responsible to play an active role in the renewal process.

• Responsible for proper maintenance of all resident and property files.

Military Enrollment Advisor

Ashford University - San Diego, CA - December 2009 to September 2010

Conduct student appointments to disseminate course and program information to new students

• Verify enrollment status and ensure students are eligible for admissions

• Support student through first class, including attendance compliance

• Recruit students into the undergraduate programs by calling prospective students

Customer Service Rep

Geico Direct - Poway, CA - January 2006 to September 2009

Trained associates in Umbrella policy sales techniques

• Communicated account status with customers

• Identified and resolved customer service issues and requests

• Participate in Insurance Studies Program

• Fire & Casualty License in California, Hawaii, Oregon, Washington, Utah, Idaho, Colorado, Arizona, Nevada

and Alaska

Signalman

United States Navy - USS McClusky - San Diego, CA - December 2000 to December 2004

Supervised the security of military equipment

• Trained in diffusing hostile situations

• Responsible for instructing, supervising, and evaluating the performance of 15 personnel

• Awarded the good conduct medal for three years of excellent military bearing

• Experienced operations management, including strategic planning, staffing, budgeting, and allocating

resources

Telephone Sales Representative

Spectrum Marketing Services - Philadelphia, PA - March 2000 to December 2000

Developed complete marketing program which serves as a guide for new hires and future departmental growth

• Set up and established new sales territory

• Created new sales technique to present product to customers

• Designed introductory call script that is now standard in the department

• Developed strategy for penetrate master customer list

• Served as product specialist and trainer for six new hires

• Established managerial outline for growth and success of department

EDUCATION

Associates in Business

Ashford University

November 2012

High School Diploma

Abington High School

1999

insurance

Geico University

Contact this candidate