Customer Service Sales

MARQUITTA MARTIN

**** **** **** ******* **, *****

803-***-****

***********.******@*****.***

SUMMARY OF SKILLS & QUALITIES

• Ability to solve problems while working under tight time constraints

• Excellent interpersonal and communication skills

• Outstanding work ethics

• Professional appearance

• Proficient computer skills (Microsoft Office)

EDUCATION

Lander University Greenwood, SC

Bachelor of Science in Business Administration (AACSB Accredited) August 2008 – April 2012

Emphasis Health Care Management

EXPERIENCE

Young’s Food Stores Dec 2012– August 2013

Asst. Manager/ CSA Sumter, SC

• Completed daily administrative task

• Performed cash sales

• Prepared daily deposits and balanced in-store cash

• Managed daily bank deposits

• Maintained in-store inventory levels

• Coordinated weekly work schedules

• Supervised a team of four

• Ensure excellent customer service

• Provided training for new employees

• Maintained store displays

WalMart Supercenter May 2012 – Dec 2012

Cashier Camden, SC

• Greet and assist customers with shopping their needs

• Assist customers with their transactions

• Resolve minor customer issues

• Balance cash draws

Internal Medicine of Greenwood Feb - March 2012

Intern Greenwood, SC

• Scan in patient records

• Check patients in and out while answering patient questions

• Answer patient calls and properly direct them

• Preloaded and indexed patients information using electronic medical records

Washington Floors June 2007- May 2012

Administrative Assistant Rembert, SC

• Post and process payments

• Assist customers if needed

• Bookkeeping and prepare Payroll for employees

• Collect on late and past due payments

• Prepare bank deposit and collect bank deposits

• File documents pertaining to the company

McDonalds 2006 - 2008

Crew Member Sumter, SC

• Greeted customers

• Prepared and managed orders

• Handled payments

ACTIVITES

• Lander Student Government Association 2011-2012

• Lander Professional Business Society 2009-2010

SPECIAL PROJECTS

B2B Challenge Spring 2011

• Facilitated, planned and executed a trial campaign using CRM capabilities utilizing business and technology best

practices to obtain sales meetings for our client.

Restaurant Wars Spring 2011

• Assisted in executing a weekend sales promotion by calculating the lifetime value of a customer for our chosen

target markets for a local business.

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