Customer Service Administrative Assistant

Beatrice Bonaparte

*** **** ***** ****

Stamford, CT 06905

203-***-****

*****************@*****.***

Summary of Qualifications

A highly motivated and energetic Administrative Assistant professional with

a keen knowledge of organization, good decision making skills and the

ability to work in fast paced and diverse environments has enabled me to be

successful.

Professional Experience

Wal-Mart - Norwalk, CT 2012 to Present

Cashier/Customer Service

. Perform customer service.

. Daily transactions i.e.; check cashing, money grams

. Answer and direct phone calls

. Customer exchanges/returns.

. Customer checkout in a timely and accurate manner

CTM Media Group, INC - Stamford, CT 2002 to 2009

Sales Coordinator

. Administrative Assistant for sales team and operations department

. Prepared client orders, proposals, quotes and contracts

. Maintained monthly inventory reports, issued client invoices,

. balanced month end reports, client files, travel arrangements,

marketing

. Backup receptionist and data entry, Prepared bank deposits, posting

of payments,

. Maintained log for fax, postage, copier machines, Ordered office

supplies,

. Distributed mail, Assisted accounting with billing, invoicing,

A&E Television Network, INC - Stamford, CT. 2000 to 2001

Receptionist/Office Services

. Handled switchboard and customer hotline for A&E and history channel

troubleshooting.

. Processed work orders, phone moves for current and new employees.

. Put together new employee handbook, updated phone list as needed,

ordered office supplies

. Maintained kitchen, conference room and guest office scheduling.

. Handled special projects on an as needed basis.

Premier Staffing - Greenwich, CT. 1999 to 2000

Various positions

. Receptionist - responsible for all incoming call.

. Medical Scanner - scanned medical records into database, entered

patient information, filed and updated patient records.

. Office assistant - answered phones, billing, scheduling of exam

rooms and ensuring they were stocked with supplies and cleaned

Education

Norwalk Community College - Norwalk, CT. 1997 to 1998

Credits

Computer Skills

. Proficient in Microsoft Office System - Word, Excel, PowerPoint,

Outlook, Act software, Great Plains, Crystal Reports.

. Typing - approximately 65 wpm.

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