Customer Service Health Care

CHERIE CURRY

***** ***** ***** **., #**-***, Wixom, MI 48393

419-***-****/***********@*******.***

SUMMARY OF QUALIFICATIONS

Dynamic and highly motivated law school graduate, with extensive journalism

background and excellent writing and analytical skills; strong multi-

tasking ability, interpersonal and computer skills

LEGAL EXPERIENCE

Grievance and Appeals Coordinator (July 2013-present)

Blue Cross Blue Shield of Michigan, Detroit, MI

Working on a contractual basis for BCBSM in the appeals unit of the

Executive Services department; training to attain proficiency in

researching and analyzing health care cases and making final determinations

on appeal; assigned tasks require adept customer service skills and

knowledge of health care policy as it relates to corporate ethics and

compliance, the Patient Protection Affordable Care Act (PPACA) and Health

Insurance Portability and Accountability Act (HIPPA)

Pre-hearing Clerk (2010-2013)

Michigan Court of Appeals, Lansing, MI

Researched legal issues for cases on appeal; wrote research reports that

provided a comprehensive synopsis of the case facts and analysis of the

legal issues for the Michigan Court of Appeals judges; drafted proposed

opinions that rendered a non-binding determination for the case

Legal Secretary (2010)

State Office of Administrative Hearings and Rules, Livonia, MI

Assisted with the Unemployment Insurance Agency (UIA) hearings on a

contractual basis for the State of Michigan; transcribed the recorded

hearings for the Administrative Law Judges; drafted correspondence and

filed documents pertaining to the grievances and complaints of parties to

the unemployment compensation cases on appeal

Law Clerk (2008-2009)

Law Offices of Cyril Hall, Pontiac, MI

Managed civil & criminal cases; conducted legal research; drafted motions,

pleadings and legal briefs; assisted with discovery

Westlaw Student Representative (2004-2006)

University of Massachusetts School of Law-Dartmouth (UMD LAW), Dartmouth,

MA

Facilitated and moderated legal research tutorials & seminars; marketed

Westlaw products; engaged in on-campus troubleshooting and resolving legal

research issues for students

Library Assistant (2004-2008)

UMD LAW, Dartmouth, MA

Assisted librarians; managed the circulation desk; maintained computer

labs; operated library databases

MEDIA EXPERIENCE

Freelance Legal Reporter (2010-2011)

VerdictSearch, Brooklyn, NY

Reported on state and federal civil case verdicts and settlements;

interviewed legal professionals; wrote case summaries for this national

publication

Freelance Reporter/Co-host (2008)

Webs Edge TV, Detroit, MI

Co-hosted and filed reports for a Detroit-sponsored 2008 Brownfields

Conference on city revitalization efforts; reports aired on the internet

and a London-based television program

Reporter/Anchor (2001-2003)

WTOL TV, Toledo, OH

Covered city government, courts, crime, education and politics; fill-in

anchor

General Assignment Reporter (1999-2001)

KPLR TV, St. Louis, MO

Covered business, crime, education and health; reported on President

Clinton's visit to East St. Louis

RELEVANT SKILLS AND ACHIEVEMENTS

Computer Skills

. Knowledge of Microsoft Word and other software applications

. Ability to use social media

Language Skills

. Proficient in reading, writing and speaking French

EDUCATION

University of Massachusetts School of Law-Dartmouth (aka Southern New

England School of Law), Dartmouth, MA

Juris Doctor

University of Michigan, Ann Arbor, MI

Bachelor of Arts in French with a minor in Communications

Graduated Cum Laude

ASSOCIATIONS

Alumni Association of the University of Michigan (U-M), Ann Arbor, MI

Alumni Student Recruiter

Recruit prospective and admitted students for the University of Michigan;

speak about campus life and personal experiences at Alumni events.

Contact this candidate