Customer Service Administrative Assistant

YALANA S. RASHTON *************@*****.***

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*** ****** *** ***** . *************, GA

30046

Home: 678-***-**** . Cell: 678-***-****

SUMMARY OF QUALIFICATIONS

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. 5 years of customer service experience

. 3 years of clerical/administrative skills

. Experience in a legal setting

. Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and

Outlook

EDUCATION

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UNIVERSITY OF WEST GEORGIA, Carrollton, GA

Bachelor of Arts and Science in Criminology, 2009

PROFESSIONAL EXPERIENCE

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COLLIERS INTERNATIONAL, Atlanta, GA

Administrative Assistant, April 2011 to Present

. Process and mail vendor checks, tenant statements and late notices

. File documents

. Open and close files for property managers

. Relieve for receptionist during lunch breaks and absence

. Place work orders

. Set-up conference rooms

. Cover duties for human resources assistant during her absence

. Assist accountants

TRAN LANKFORD, ATTORNEY AT LAW, Decatur, GA

Legal Assistant, January 2010 to June 2010

. Received phone calls and directed them to the attorney

. Greeted and assisted visitors

. Drafted letters and pleadings

. Scanned, copied, and faxed documents

. Filed documents

. Maintained contact with clients, witnesses, court clerks, etc.

. Opened and closed files

. Filed pleadings in court

UNIVERSITY OF WEST GEORGIA PUBLIC SAFETY, Carrollton, GA

Telephone Receptionist, March 2009 to August 2009

. Received incoming phone calls and transferred them to the

appropriate department

. Prepared reports

. Assisted staff during training sessions

. Directed visitors within the office

ACADEMIC HONORS

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. Dean's List

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