Customer Service Sales

Tracy Edward Sims

*** * ******** #* - ******* Beach, CA 90277

*******@*****.*** - 909-***-****

Profile

The #1 Loan Officer and income earner for 3 years consecutively. Proven

record of accomplishment and consistently meeting or exceeding sales goals

and expectations I Have always been in the top 20% of the sales

organization. I am an experienced professional with over 10 years of

experience. .I am extremely motivated and have a burning desire to earn

over 100K per year. I am your man!

Work Experience

Sales Person

Crimson Imaging Supplies

Torrance, CA

February 2012 to Present

. Calling 50-75 Private and Public Schools, Gov't Agencies, Healthcare

Centers and other businesses

daily. Establishing relationships and selling ink, toner and office

supplies.

. Services existing accounts, obtains orders, and establishes new accounts

by planning and organizing daily work schedule to call on sales outlets

. Keeps management informed by submitting activity and results reports

. Proficient in product knowledge

. Memorize and be fully proficient on all sales scripts

. Provide historical records through the use of the ACT software in a neat

and detailed manor.

Sr. Loan Consultant

Prattella Realty and Finance, Inc

Claremont, CA

March 2011 to Present

. Provide a small book of personal contacts with features and benefits of

loan products to satisfy client goals for successful loan closing.

. Manage sales of bank/lender products, new business, and customer

service.

. Responsible for searching/researching loan programs, obtaining rate

pricing, and structuring loan for proper loan submission to lender.

Sr. Loan Officer/Branch Manager

Preferred 1, Inc

Corona, CA

January 2005 to June 2010

. Inbound call center -Supervise hiring, training, staffing, and coaching

of agents, telemarketing staff.

. Manage sales of bank/lender products, new business, and customer service

. Responsible for searching/researching loan programs, obtaining rate

pricing, and structuring loan for proper loan submission to lender

. Provide clients with features and benefits of loan products, and present

necessary information to satisfy client objections, for successful loan

closing

. Arranged loan document signings

Loan Consultant

Capital Loan Specialists, Inc

Torrance, CA

June 2001 to January 2005

. A top producer and number one income earner for 3 years consecutively

. Responsible for loan origination, pricing, and loan closing

. Provided customer service for product knowledge to meet client

objectives

. Implemented and supervised telemarketing department, providing education,

training and support to staff

Appraiser/Loan Consultant

RC Commercial, Inc

Los Angeles, CA

February 1998 to June 2001

. Responsible for loan origination, pricing, and loan closing of all types

of residential loan products

. Provided customer service for product knowledge to meet client objectives

Education

Associates in Criminal Justice

Citrus College

Azusa, CA

September 1988 to June 1990

Skills

Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills,

Negotiation, Self Confident, Presentation skills, Client Relationships and

Motivation for Sales. ACT, ZOHO, Calyx Point, Encompass, Microsoft Office,

Word, Excel, Outlook, and PowerPoint.

Additional Information

SPECIAL SKILLS

Head Coach - Pop Warner Youth Football Corona CA 2005- 2009

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