Customer Service Administrative Assistant

Amy N. Bunge

** ***** **., **. *****, MO *****

636-***-**** • ***********@*****.***

Education

University of Missouri- St. Louis May

2013

Bachelor of Science in Interdisciplinary Studies

Areas of study include: Elementary Education, Psychology, and Communication

Professional Experience

Server/ Bartender Dierdorf & Harts Steakhouse Jan 2011-June

2013

• Dedication to ensuring customer satisfaction by remaining accessible and friendly

• Thorough knowledge of two menus including gourmet food offerings, spirits, and wine pairings

• Skilled at relationship building with customers, managers, and colleagues

• Dedicated to providing a quality experience with excellent customer service

• Knowledge of all menu items to make sales and upsell items

Administrative Assistant Waterhout Construction (seasonal) Dec 2009- Current

• Prepare, record, check over and proofread invoices, presentations, publications, reports, and relevant material

• Determine and launch office procedures

• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of

information internally and with other departments and organizations

• Order workplace supplies and maintain record

• Performed accounts payable functions for construction expenses

• Provided telephone support

Volunteer Experience

PonyBird Inc. February 2013-May

2013

• Provided assistance during breakfast and lunch when understaffed

• Helped create healthy budget-friendly meal options for residents

• Created and implemented activities to help residents stay active

The Painted Turtle Camp- Delta Zeta: Iota Xi Nov 2009-Nov 2012

• Provided donations of non-perishable items along with cash donations

• Provided well rounded meal options for campers and staff

St. Joseph’s Institute for the Deaf Jan 2009-May 2012

• Participated in student centered, hands on activities

• Interacted with students through games and challenges

• Provided support and donations for trivia nights, annual auctions, and fall festivals

Skills and Qualifications

• Strong verbal, personal, and electronic communication skills

• Adaptability and flexibility to work under pressure

• Self-disciplined and punctual in achieving deadlines on individual and team projects

through organization and attention to detail

• Dynamic relationship-building and relationship-management qualities

• Service and sales oriented with critical thinking, decision-making and problem

solving skills

• Exemplifies both honesty and integrity inside and outside of the workplace

• Proficient and knowledgeable in Microsoft Office Word, PowerPoint, and Excel

Amy N. Bunge

32 Gandy Dr., St. Louis, MO 63146

636-***-**** • ***********@*****.***

October 7, 2013

To whom it may concern,

I was pleased to learn of your current open position. With my educational background and experience with people and

communication, I am positive I can be an immediate impact to your team.

The following are highlights my qualifications:

• Extensive experience working and interacting with people

• Frequent commendations by customers and managers for providing excellent service

• Strong verbal and written skills personally and electronically

• Passion for philanthropy in the local community and beyond

• Exceptional relationship building skills

My strong initiative and exceptional organization skills, combined with my ability to work well under pressure,

will allow me to play a part in a fast paced, community-centered environment. With my background in communication

I believe I will immediately have a strong impact on anyone who interacts with me.

I have attached my resume for your review outlining more of my background and qualifications for this position. I

welcome the chance to discuss more with you about how my strengths and skills could help me to become an active

member of your team. Thank you for your consideration.

Sincerely,

Amy N. Bunge

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