Manager Quality Control
Resume:
To: HR Manager
I am writing to express my interest in your company and to request to be considered for
future employment opportunities you may have. I am particularly interested in the areas of
quality control and production management.
As my resume will indicate, I have held increasingly higher levels of responsibilities
throughout my career and will continue to strive to do so. I consider myself to be very much
a hands-on supervisor who can lead and motivate employees to reach their full potential
while maintaining a harmonious work environment.
I currently serve as the Quality Control Manager for a plastic injection molding and mold
building company. We supply molds and molded parts to major electrical manufacturers
such as Eaton, GE, Siemens, and Emerson. We are also a Tier 2 supplier to the
automotive industry. In this capacity, I am responsible for internal and external audits,
corrective preventive actions, root cause analysis, resolution of customer complaints,
and maintaining ISO9001 registration. I am experienced in using the following quality
tools: Control plans, Process Flow Diagrams, Process FMEA, Gage R&R, GD&T,
Statistical Process Control, Mistake Proofing, Calibration control, and 6S.
In addition, I also serve as the Environmental Health and Safety coordinator for the plant. I
am responsible for safety training, hazard communication, waste disposal, and the company
recycling program. I have developed and implemented a fully compliant ISO 14001 EHS
system within the last year.
I enjoy learning and mastering new processes and then working to improve those
processes. I believe my experience and genuine enthusiasm for challenging work would
make me an immediate asset to your company. I look forward to meeting with you to further
discuss what I can offer you as a potential employee. Thank you for reviewing my resume
and good luck in all future business endeavors.
Albert Whitaker
************@*****.***
Albert Whitaker
3081 Newborn Rd.
Mansfield, Ga. 30055
************@*****.***
Objective: A challenging position in the areas of production or quality management in a manufacturing
environment
Experience
Versatile Mold & Design: Rutledge, Ga.
• Quality Manager: August 2007 to present
• Developed-Implemented-Maintained ISO9001 Quality Management System
• Maintain calibration system for Tool Room and QC Lab per ISO standard
• Perform First Article Inspection on all new molds
• Perform FMEA-Cpk-Gage R&R and Control Plans on all new molds per the APQP standard
• Perform Receiving-In Process-Final audits for production run molded plastic parts
• Perform in process inspection of electrodes and steel in tool room
• Resolution of customer complaints, corrective actions, preventive actions
• Project management for all offshore tooling (China) built molds
Accomplishments
• Attained approved supplier status from 3 main customers for molded parts & tooling
• Developed FIFO system for shelf life sensitive raw material to avoid lost material due to aging
• Developed part traceability system for molded parts to meet mass transit customer requirements
• Developed companywide 5S program to improve efficiency and reduce waste
• Developed company safety program
• Reduced molded parts defect rate from 10% to less than 1% per year
Denon Digital Corp: Madison, Ga.
• Quality- Distribution Supervisor: August 2004 to August 2007
• Maintained Quality Management System per ISO and Underwriters Laboratory standards
• Supervised 12 QC technicians across 4 shifts
• Performed receiving-in process-final audit for molded compact discs and dvds
• Resolution of customer complaints, corrective actions, preventive actions
• Managed 18 person Distribution- Fulfillment department
• Served as Anti-Piracy Coordinator per IRMA (International Recording Media Association)
standards
Accomplishments
• Developed 5S program for molding-printing-distribution departments to organize materials and
reduce waste
• Developed filing system for first and last shot approved printed disc to reduce setup time on next
run
•Set up whiteboard communication system to improve information exchange between off shift
supervisors on critical issues
• Developed standard pallet builds criteria for distribution to reduce number of pallets and cartons
needed
Amada Manufacturing America: Covington, Ga.
• Production Manager: 1987 to 2004
• Managed metal fabrication-welding-painting-assembly-testing departments for a CNC machine
tool manufacturer (40-50 employees)
• Responsible for quality-cost-delivery for low volume high value product line ($200-250k price
range)
• Managed ISO Quality Management System per the ISO standard
• Trained employees on operation of shear, press brake, turret punch press, overhead cranes (20
ton), welding, assembly and testing
• Recruiting, hiring, training of employees in production requirements and safety expectations
• Budget planning and maintenance for MRO and production requirements
• OSHA and EPA compliance and reporting
Accomplishments
• Developed color coded tooling system to mistake proof turret punch press tooling change overs
• Built special press brake tooling storage to avoid damage to punch tips
• Developed bend charts to maximize press brake tooling efficiency (reduce set ups)
• Developed routing system to move product through fabrication process effectively
• Developed numerous weld fixtures to reduce weld set up time
• Built ‘simulator” to allow testing of product without docking to machine
• Worked to develop “Nitrogen Generator” system for laser cutting that eliminates need to purchase
bottled gas
Education
• University of Georgia: Athens, GA: Business Administration (non-degreed)
• Athens Technical College: Athens, GA: Drafting & Blueprint reading
• DeKalb Technical College: Covington, GA: ISO Planning & Implementation
• Georgia Technical Institute: Internal Auditing
• DeKalb Technical College: Covington, GA: Leadership Development Academy
Computer Skills
Microsoft Word – Microsoft Project - Excel – Access – Minitab – AutoCAD – Visio
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