Johnnie Dan Chance
Resolution Associate at GSI Commerce
***********@*****.***
Summary
I have the training, experience, and public relation skills to build and/or maintain a service oriented sales and/or
service organization. I have the work ethic, honesty, integrity, and ambition necessary to get the job done
promptly, safely, under budget, . My greatest attribute is my ability to inspire fellow employees and/or
subordinates to improve their abilities, and have the attitude and leadership skills to gain the respect and
admiration of both my supervisors, as well that of my subordinates.
Experience
Resolution Associate at GSI Commerce
2012 - Present (1 year)
Work as an intrical part of a team responsible for maintaining a accurate running inventory for a large
internet sales warehouse. Part of a specialized group trained and responsible for mass transfer of bulk
inventory to other vendors. Received training in use of a RF Scan handheld computer. and trouble station
responsibilities. Corrected inventory errors, performed Dunn age audits, and product consolidation and
reorganization projects.
Operations Manager at Williams Brothers Pest Management
2011 - 2012 (1 year)
As licensee, I was responsible for hiring and training employees and to make sure all facets of sales and
service were performed in a manner that compilied with all state, federal and local regulations. I was
responsible for the company image, seeing that the proper image was projected to the public, and to protect
and build a good customer base to grow from. Also assisted setting up accounts receivables, billing. and
collections of past due accounts. Serviced residential and commercial accounts as I trained employees to
perform regularly scheduled pest and termite control service, and to make sure they were done in a safe
manner.
Operations Manager at Williams Brothers Pest Management Services
May 2011 - April 2012 (1 year)
Developed a business plan to start a Pest Management Service, as part of a well established sales and service
organization. Selected, designed, and supervised installation of specialized application of pest control
equipment. Set up sales and service departments for the new operation. Organized pest maintenance service
routes, Hired and trained employees in the termite and pest control divisions. Set up, stocked, and maintained
adequate inventories of chemical, baits, equipment, supplies, and safety equipment. Set up invoicing
procedures, record keeping, personnel and training files. Oversee all facets of the operation.
1 recommendation available upon request
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Pest Management Specilist at Kellogg Brown and Root
2009 - 2012 (3 years)
Responsible for reducing pest, rodent, termite, snake, and feral animal presence on various military
installations in Iraq, Responsible for inspection for, monitoring and regulating pest, rodent, termite, and feral
animal activity. Educating civilian and military personnel on steps to reduce and/or prevent disease vectors in
their environment.
4 recommendations available upon request
Training Manager at Adams Pest Control / Morrison Environmental Services
January 1990 - October 1994 (4 years 10 months)
In charge of training, pricing, helping scheduling, etc.
Branch Manager at Terminix International
1980 - 1985 (5 years)
Responsible for all branch departments - Sales - Service - and Administrative. Recruiting, hiring, training
staff for each department. Planning budgeting, scheduling pest routes, termite sales and completions. Full
responsibility for all phases of branch operations.
1 recommendation available upon request
Security Police at 917 Airborne
1971 - 1976 (5 years)
Law Enforcement and Security Specilist
Volunteer Experience
Branch Manager at Terminix International
January 1982 - January 1990 (8 years 1 month)
Helped organize, and served as founding president of the North East Louisiana Pest Control Association
Projects
Mosquito control
March 2009 to January 2012
Members:Johnnie Dan Chance, Scott Brown, Jonathan Cockerham, Malcomb Williams
Trained by Bug & Mist-A-Way in theory, sales, and service of Mosquito Control with their perspective
Misting system.
Mosquito Control
January 2009 to February 2012
Members:Johnnie Dan Chance, Scott Brown, Jonathan Cockerham, Malcomb Williams
Developed a delivery system for species specific larvacide for control of mosquito in the lava stage.
Rodent Control Program
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January 2009 to February 2012
Members:Johnnie Dan Chance, Jonathan Cockerham, Gani Sherifi, Scott Brown
Helped design a tracking powder tube successfully used in rodent control at Headquarter Base Baghdad iraq
RTV Mass Merchandise Transfer Team
August 2012 to Present
Members:Johnnie Dan Chance, Rick Risor, Shirley Dubay
Part of a special team in the Resolution Department at GSI Commerce
Organizations
Northeast Louisiana Pest Control Association
President
Louisiana State Pest Control Association
State Convention Committe
Courses
Independent Coursework
Dale Carniagie - How to win friends and influnce
people
Certifications
Louisiana Structural Pest Control Operators License
Louisiana State Department of Agriculture License available on request
Kentucky Pest Control Operators Licence
Kentucky Department of Agriculture License available on request 2012
Sentron Termite Baiting Systems
Dow Chemical License Available on request 1990
Skills & Expertise
Customer Service
Microsoft Office
Termite
Accounts Receivable
Invoicing
Customer Satisfaction
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Sales
Process Scheduler
Employee Training
Operations Management
Outlook
Telephone Skills
Call Centers
Administrative Assistants
Office Management
Microsoft Word
Accounts Payable
Integrated Pest Management
Certified Pesticide Applicator
Cockroaches
Fleas
Ants
Squirrels
Bird Control
Bed Bugs
Bees
PEST Analysis
Secondary Data Analysis
Sample Design
Tracking Studies
Multi-country
Correspondence Analysis
Mosquito Control
Spider
Invoice Processing
Training
Leadership
Human Resources
Budgets
PEST
Rodents
Hiring
Time Management
Inventory Management
Software Documentation
Access
Pest Control
Retail
System Administration
Supervisory Skills
Education
Purdue University
Entomology, Exterminating & Biology, 1982 - 1986
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Florien High School
High School, General Studies, 1968 - 1971
Interests
Family Time, Church Activities, Gospel Music, lawn and Gardening, Prorogating plants.
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Johnnie Dan Chance
Resolution Associate at GSI Commerce
***********@*****.***
6 people have recommended Johnnie Dan
"Dan is very good at his job as an Operations Manager with Pest Management Service."
Glen Poarch, Electrian, self Employed, worked with Johnnie Dan at Williams Brothers Pest Management
Services
"Johnnie Dan is the most dependable person i know. He adapts and overcomes adverse situations or
conditions. Works well under stressful situation always has a plan for any problem that may occur. During
my tenure, Mr Chance was Mr Dependable, if i sent him into a impossible situation he would implement a
plan to solve the situation. If you want a man with talent and the ability to remedy a situation then Mr Chance
is your man. I would be glad to have him on my team."
Jonathan Cockerham, Vector Supervisor, KBR, Inc., managed Johnnie Dan at Kellog Brown and Root
"To Whom This Concerns, In my time working with Johnnie Chance I must say he is an exception person,
good at his job and very easy to work with. In my time working in the Health Safety & Environmental field I
have not met many people of the same positive caliber as Mr. Chance. I would recommend him for any job he
feels he is suited for without a hesitation. If the need arises to contact me please use
****************@*****.***. V/r, Clarence E. Moore II, CSSGB, CESCO"
Clarence E. Moore II, HSE Coordinator, Lead/Acting HSE Manager, KBR, Inc., worked directly with
Johnnie Dan at Kellog Brown and Root
"The pest control work that Johnnie Chance performed in U.S. military camps in Iraq was of utmost
importance. Through Johnnie and his team-mates' dedicated efforts and expertise, those of us who worked
and lived in the camps were confident of our safety and health from a wide variety of potential disease
carrying vermin. I witnessed the efficiency in which Johnnie worked on one particular day at Camp Victory.
He took care of our building's pest situation with efficiency, confidence, and professionalism. Johnnie's
assurance to those of us who worked in the building and his thoroughness with the job, left us feeling relieved
and grateful. The work ethic that Johnnie demonstrated in the war zone, no doubt, carries over to his current
personal and professional pursuits."
Kathryn (Kat) Robbins, LOGCAP III Health & Wellness Coordinator, Kellogg, Brown and
Root, worked with Johnnie Dan at Kellog Brown and Root
"Johnnie paid attention to the customers needs. He is very skilled in pest control and customer relations."
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George Llewellyn, Vector Control Specialist, KBR Services Group, worked directly with Johnnie Dan at
Kellog Brown and Root
"“I am honored to share my recommendation of Johnnie Dan. His energy and focus while attending to details
is straight forward and direct. Feel free to contact me if you have any questions."
Paul Strickland, Regional Manager, Terminix, worked directly with Johnnie Dan at Terminix
International
Contact Johnnie Dan on LinkedIn
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