Manager Project

Keith Sayewitz

VP, Global Head of Strategy, Process Improvement & Operational Excellence

Senior Executive with twenty years of extensive operational, transformation

and leadership experience across multiple industries. Specific expertise

in areas of operational management, back-office operations, IT, supply

chain, strategy and process engineering.

Proven track record delivering operational excellence and P&L achievement

through hands-on management of people and processes, attention to detail,

excellent decision making and development of comprehensive business

processes and supporting technologies.

Career Summary

DHL, New York City (2008 - Current)

VP, Global Head of Strategy, Process Improvement & Operational Excellence

Senior executive responsible for multi-million dollar annual returns across

finance, operations and IT. Responsible for identifying and implementing

strategies and solutions for revenue growth, risk mitigation and cost

reduction across the organization. Over the last 5 years exceeded budget

obligations and delivered solutions and savings in excess of 3 million

dollars annually, with a return of greater than 10 million in 2012.

Key roles, responsibilities & accomplishments include;

US Customs Operations Head - Owner of Customs Clearance Operations in

the US for 500 + staff performing functions of scanning, document

management, customer care, order management, compliance, quality

assurance, HR, training and IT. Transaction volume of thousands of

daily shipments across all US ports and revenue in excess of

$100,000,000 annually.

US Customs Operations Centralization - Leadership, design and

centralization of all international transaction processing and

technology for US Customs Operations across 50 locations to a single

facility. Owned development and startup of entire facility including

creation of all roles and responsibilities, operational business

processes, HR and facility management. Program responsible for

greater than 900 FTE and eventual centralization of 500 FTE to realize

savings of 10+ million annually.

. Global Head of Finance, Operational Excellence & Quality, Customs -

Global head responsible for assisting each country / region with P&L

achievement through implementation of operational procedures, KPI,

financial discipline and best practices. Responsible for annual

budget process for each country / region as well as monthly reviews of

financial performance and assisting countries in corrective measures

related to financial performance. Responsible for establishing and

measuring of financial and operational KPI globally. Global revenue

of approximately $400 million annually.

US Finance Operations - Responsible for design of all finance

processes for Airfreight, Ocean Freight, Domestic trucking and Customs

Operations to facilitate financial savings and migration to a

outsourced partner in Chennai, India. Scope of ownership and design

included GL, AP, AR, Cash Application, Intercompany Accounting and

Collections. Program included RFP process, vendor selection and

contract negotiations. Implementation encompassed complete redesign

of all finance processes and implementation of supporting technologies

for onshore / offshore model.

Responsible for leadership of 3rd party vendor post-migration as well

as ownership of retained US team.

. Owner of a global team of business and process analysts to define

business and technology solutions to resolve issues across the

business

. Owner of a global and cross-functional team of software developers to

design and implement software applications to reduce cost of

operations and increase efficiency.

K Consulting LLC - IT & Advisory Consulting, Florida (2006 - 2007)

Owner / Principal

Owner and proprietor of consulting company providing finance advisory and

implementation services to DHL globally. In a two-year span sold and

delivered advisory, implementation and IT consulting services in excess of

3 million dollars.

Successfully sold and managed execution of the following projects;

Centralization of all US Accounts Receivable functions from 50+

existing locations around the US to a single competency center.

Project encompassed more than 1 million in consulting revenue for

design of future operating model, IT operating model and

implementation and project management of implementation. Project

completed on time and on budget and resulted in more than 1 million

USD in annual salary savings and 5 days reduction in DSO (35MM in

annual savings).

Ran all collections operations for a period of one year and hired and

trained internal team to take over operations.

Design, development & implementation of AR collections software to

support centralized operations and new business processes. Project

included $400,000 in design and implementation services utilizing a

team of business analysts and software development resources.

Design and creation of billing audit software enabling greater

accuracy in freight billing processes. Project included $600,000 in

design development, project management and implementation services.

Design and creation of Accounts Receivable software to seamlessly

integrate internal systems with vendors Freight Payment Audit

Companies. Project included $300,000 in design, development, project

management and implementation services.

Closed company due to offer from DHL

SOL Sotheby's International Realty, Miami, Florida (2005)

Chief Operating Officer (COO)

Senior executive responsible to run, maintain, lead and manage all

corporate operations. Responsible for all business lines including

Residential Brokerage, Developer Sales and Corporate investments.

Additionally, responsible for managing and implementing policies and

procedures to manage the business and all vendor relationships. Managed

staff of 75 across various levels and across multiple locations in the

areas of sales, operations, finance, IT, HR and marketing.

Directly responsible for managing sales teams across Miami and Fort

Lauderdale locations with revenue goal of 200 million annually at a

average price point of 7 million per property.

Left business due to real estate crash and to open my own consulting

company .

Auxis, Inc., Coral Gables, Florida (2003 - 2005)

Senior Consulting Director

Senior Director for sales and implementation of large-scale business and

technology solutions. Specific functional areas of expertise include;

financial operations, process engineering, implementing technology based

business plans and solutions in support of ERP implementations, IT

Governance and Application Control testing in support of Sarbanes Oxley as

well as Business Intelligence Initiatives. Large scale programs include;

. Program to re-engineer all supply chain, warehousing and operational

business processes spanning U.S., Canada, Latin America, Hong Kong

and China for Black & Decker Home Products.

Owner of Order To Cash, Procurement to Pay and Record to Report

teams in design of processes and implementation. Program included

change in all business processes, policies and procedures to ensure

Sarbanes Oxley compliance, staffing, training, business processes,

technology and full implementation of Oracle. Technology

Implementation is of Oracle 11.5.9 modules AP, AR, GL, Order

Management, Procurement, Supply Chain Planning, Warehouse Management

and Trade Management.

. Retained by customer to operationally manager order management

activities for six month span following implementation of Oracle ERP

implementation.

. Program to outsource all IT data center operations for Black & Decker

home products for a period of ten years.

. Redesign of all supply chain and warehouse processes for Del Monte

Fresh Produce to facilitate cost savings and migration to new supply

chain and warehouse management software.

. Designed and implemented business processes and solutions for food

and beverage distributor in Miami Florida. Project encompassed a

team of 5 FTE for 18 months to design al business processes to

utilize Great Plains software for finance and operational processes.

KPMG LLP Miami, Florida (2001-2003)

Manager, Risk & Advisory Services

Manager and Audit professional specializing in Project Management Office,

IT Audit Programs, Offshoring and Shared Service Centers, Strategy

development and execution, Application Design, Change Control Management,

SDLC and IT Strategy consulting for Fortune 500 corporations. Detailed

experience in the creation and review of the following areas: Change

Control, Systems Development Life Cycle, Problem Management, Issue

Resolution, Security Policies and Procedures, Vendor Management, Server

Management and Network Management.

Responsible for managing and executing 3 million dollars annually of

consulting revenue in conjunction with co-manager and team.

Programs include;

. Program for Ryder Logistics to manage an RFI and RFP process in

selecting a managed hosting provider for all Data Center Operations

to support their ebusiness infrastructure. Engagement entailed a

review of the hosting providers in the marketplace, evaluating

vendor's capabilities versus client needs, issuing and evaluating

RFI(s) and RFP(s), negotiating service level agreements, contracts

and managing the migration of infrastructure.

. Managed program to review data warehouse design and setup for Ryder

Logistics. Included a team of 3 consultants for a 3 months.

. Managed multiple engagements for the country's fifth largest public

school district Projects include; development of a 5 year IT strategy

for the district, needs assessment and design of a Windows 2000

migration, RFP and system selection for a CRM and a requirements

definition for an automated dialer system to notify parents of absent

children.

. Designed and established an enterprise wide Project Management Office

for all IT projects for one of the top five largest banks in the

world. Project entailed design of all communication, support,

project management, development and quality assurance processes.

. Managed a review of a Dade County City's HR Payroll system, Cyborg.

Review encompassed an analysis of each Cyborg module to determine if

functionality was sufficient to meet the City's needs or if a

replacement application should be implemented.

. Delivered a review and design of all IT design and services for REIT

in Palm Beach County, Florida. Reviewed entailed 8 week engagement

for two resources.

Precision Response Corporation, Miami, Florida (1999-2001)

Senior Manager

Senior Manager responsible for all aspects of the AT&T account.

Responsibilities included monthly and yearly revenue and budget

projections, time and cost estimates, all client interaction, tracking

billable and non-billable time and hiring of developers, analysts and

project managers. Directly responsible for all application development for

AT&T. Account generated revenue in excess of $12 million annually and

billable time in excess 2,000 hours a month. Staff consisted of 20

developers, 5 full time analysts.

Blockbuster Entertainment Corporation Dallas, TX (1994-1999)

Manager - Merchandising and Allocation Systems

One of several project managers overseeing multiple teams in the

development of a new Y2K compliant merchandising system. Project

encompassed full life cycle responsibilities including: working with users

to gather business requirements, flowcharting process flows, GUI mock up

screens, data testing, code testing, parallel testing and implementation.

Simultaneously managed project managers in developing applications for

Replenishment, Inventory Management, Transfer Control, Purchase Orders,

Allocation, Returns to Vendor and Reporting. Visual Basic, Oracle backend,

Win. 95 environments.

Education & Credentials

Bachelor of Science in Finance University of Florida, Gainesville,

florida

Lean / Six Sigma

PMI

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