Elizabeth Hooper
*********@*****.***
Objective
Seeking a position to enhance my professionalism and advance my career in the Information
Communication Technology industry with a focus on Project Management and data analysis
Skills
Excellent communication (verbal & written), flexible, hard-working, detail oriented, creative, reliable,
professional, positive attitude, fast-learner, enthusiastic, personable
Windows & Macintosh, 65 wpm, 140 kpm, Microsoft Office Suite Power User (Word, Excel, PowerPoint,
Publisher, Contribute, SharePoint, Visio), Adobe Creative Suite (Photoshop, Illustrator, InDesign,
Acrobat), Concentra, Site Handler, Siterra
Employment History
Ericsson, Inc. June 2011 – Present
Project Coordinator, August 2012 – Present
SRM Communications Liaison
o Liaison between US Project Managers and the Global Service Center in Mexico
o Responsible for Service Bulletins and Newsletters
o Reviewed/edited process documents and work packages
o Generated and disseminated Master Data Reports, Awaiting Approvals Reports, and
Executive Dashboard Reports for all Customer Units
FCP Requests Support Contact
o Managed Eridoc permissions and requests
o Registered project folders with PRIM Software
o Maintained group mailbox
Sprint Siterra Subject Matter Expert
o Responsible for overseeing date and document transfer for 29 markets
o Trained all new Siterra Administrators
o Spearheaded Backhaul Conversion Project and Capacity Augment database set up
o Executed and developed PMOI tool to facilitate a high level, end- to-end view for the
Executive Team
Team Lead – 18 Contractors
o Conducted weekly meetings
o Built and generated daily reports to facilitate team’s responsibilities
o Approved weekly time sheets
o Approved overtime requests
o Interviewed and hired new team members
o Resolved all escalations
Project Administrator – Contractor, June 2011 – August 2012
National Forecast Date Support
o Designed and implemented the Forecast Sync process
Original process took 58 hours; new process 30 minutes from start to finish
Site Handler Development Point of Contact
o Facilitated monthly meetings with Site Handler team to ensure the tool was developed
around Siterra team’s requirements
o Developed and designed reports to increase work efficiency
DFW Siterra Administrator
o Responsible for all date and document (Site Acquisition, Construction, and
Implementation) transfer from Site Handler to Siterra for the DFW Market
o Generated training materials as new processes were developed
Tenet Healthcare October 2009 – April 2010
Marketing/Production Assistant - Contractor
Compiled Business Development Hospital Alignments
Hospital Consumer Assessment of Healthcare Providers & Systems and Centers for
Medicare/Medicaid Services PowerPoint chart updates
Created and distributed/posted (SharePoint) updates for 48 hospitals
Created, printed, and shipped posters and corporate advertisements
Organized and maintained hospital logo library
Hosted Business Development webinars
Distributed and kept inventory of HealthGrades marketing materials amongst hospitals
Gathered data/created reports and slides for Senior Management functional reviews
Updated Business Development departmental pages on internal website (MOSS)
Millet the Printer, Inc. March 2008 – September 2009
Executive Sales Assistant
Point of Contact between consumers and sales representative
Coordinated printing processes from beginning stages to delivery
Researched latest printing trends from paper type new digital printing equipment
Processed variable data information from Microsoft Excel to a Microsoft Word Mail Merge
Drove company car to meet with several clients daily
Updated production flow with Microsoft Access
Society of Petroleum Engineers October 2002 – March 2008
Publishing Services Coordinator, January 2007 – March 2008
Maintained website for the Journal of Petroleum Technology
Coordinated magazine circulation audit
Primary in-house sign designer and printer
Organized and maintained logo library of 1,000+ oil and gas logos
Ordered pertinent stock photography for in-house designers
Responsible for generating and producing all meeting registration forms
Updated and maintained job tracking ledger daily
Meetings Coordinator, November 2005 – January 2007
Traveled to conventions to work headquarters exhibit office
Assisted with Exhibitor issue troubleshooting
Coordinated meetings and exhibits from 200 to 61,000 attendees
Updated, copied, and binded materials for staging guides
Maintained event budgets from end-to-end
Organized and ordered catering for breakfasts, luncheons, and other special events
Coordinated the judging and presented “Spot Light on New Technology” awards
Production Assistant, October 2002 – November 2005
General office responsibilities
Coordinated Reprint Series Books
Converted meeting artwork to create PowerPoint backgrounds for the Marketing department
Worked with outside vendors to obtain advertisements for publications
Designed page layouts for books, journals, and magazines
Organized and maintained company book and publication library
Education
Dallas County Community College September 2002 – May 2004
References
Available upon request