Sales Customer Service

Deborah Carmichael

**** ******* ******

San Diego, California 92104

Phone: 619-***-****

E-mail: *******.**********@*****.***

*******.************@*****.***

OBJECTIVE

. Apply my organizational, merchandising, and selling

skills in a positive environment, where I can use my

customer service and retail skills to their full

potential

. Help others to realize their goals and improve their

circumstance

. Assist non-profit/community based organization

SKILLS/

QUALIFICATIONS

. 20 year retail professional with a wide spectrum of

experience including: sales, personalized selling

techniques which create loyal customer base,

management, merchandising, buying and training

. Outstanding abilities to organize, streamline, display

and merchandise to maximize overall impact and

efficiency

. Passionate about assisting individuals in need

. Experience with tutoring and assisting with special

needs clientele

EMPLOYMENT

Aug 10- Feb 2013 Silver Crossing, Seaport Village, San Diego, CA

Sales Associate

Assisted clientele with gift and jewelry purchases

Merchandised jewelry cases to outstanding visual effect.

Maintained a clean and organized work environment.

. Valued for product knowledge

. Expertise in customizing and minor repair

. Able to serve customers in busy setting

Jul 08-Oct 08 Brighton Collectibles, Fashion Valley, San Diego, CA

Sales Partner

Sold to a dedicated clientele base, merchandised jewelry

and used computerized register

Dec 07-July 08 Macy's, Mission Valley, San Diego, CA

Sales Associate- Handbags and Accessories

Specifically chosen by manager to lead department into a

more motivated and organized team environment.

. Leadership skills

. Greet customers with consistency and friendliness in

order to establish a relationship

. Personally assist customers in merchandise selection

based on individual's needs

. Maintain clean and visually attractive case lines and

display areas

. Maximize sales by suggestive selling and emphasizing

Macy's credit incentives

. Cooperate with co-workers through clear and friendly

communication

Mar 07-Aug 07 Nordstrom, Fashion Valley, San Diego, CA

Sales Associate

Excelled in customer relations and personalized selling

techniques with retail industry leader.

. Recognized for product knowledge

. Surpassed expectations while working under pressure

. Flourish when called upon to multi-task

. Excellent ability to fulfill customer's needs,

especially for special occasions.

Nov 99-Feb 07 Silver Lining Jewelry Imports, San Diego, CA

1995-1997 Manager/Salesperson

Dedicated sales person and manager responsible for visual

merchandising, inventory, ordering, special buys,

interviewing and training of new employees.

. Instrumental in transforming visual displays and cases

for dramatic improvements

. Persuaded owner to add new lines, which increased sales

and broadened customer base.

. Consistently achieved sales goals

. Improved profits by decreasing loss through theft and

damage.

. Entrusted with run of the business, including payroll

Contact this candidate