Customer Service Sales
Resume:
Yahaira Marrero
ab9ytc@r.postjobfree.com
**** ****** **** ***************, ** 60110
O BJECTIVE
To establish a career that will expand my current knowledge and attribute to furthering my
education while utilizing my excellent customer service skills, bi -lingual (Spanish-English)
ability, and personal enjoyment of attention to detail.
E XPERIENCE
Sourcery Solutions – Arlington Heights, IL 2010 - Present
Internal Sales /Customer Service
Order processing.
Answer telephone inquires from customers and sales reps regarding inhouse order
statuses and stock.
Follow up on sample orders placed as well as cold calling.
Shipping and Receiving.
Manage warehouse duties and stock levels.
Place orders with purchasing department.
Update weekly price sheets in Microsoft Excel.
Total Recon – Schaumburg, IL 2008 – 2010
Office Manage r
Estimating and scheduling retail client appointments.
Managing office supplies and bookeeping .
Maintain dealership routes.
Develop strong relationships with dealers and aquire new accounts.
Dent Wizard Corp – Highland Park, IL 2007 - 2008
Receptionist / Secretary
Assisted Sales and District Managers with any needs necessary.
Sending weekly and monthly batches to the corporate office in St. Louis, MO .
Estimating and scheduling retail client appointments .
Routing employees to next job site.
E DUCATION
Kevlyn Park High School Chicago, IL 2003 – 2007
I NTERESTS
Cooking, Reading, Arts, and Spending time with family.
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