Supervisor Assistant
Resume:
Gladys L. Lennard **** N. Lee Spokane, WA *****
509-***-**** *************@*****.***
Objective: To join a positive office team which will utilize my customer
service and social work
education and experience and allow me to provide quality
support services.
Job Skills & Experience:
. Answer phones and determine needs of calls.
. Coordinate and schedule appointments for clients.
. Process payments and requests for customers.
. Provide accurate information for clients.
. Data entry, filing and tracking clients' progress.
. Build rapport and resolve conflict issues with customers and co-
workers.
. Coordinate & schedule meetings with students, staff and supervisor.
. Assist students on problem solving for removing barriers in life
situations.
. Assist low income families in finding resources.
. Case management skills with Head Start program.
Experience:
Allstate/Country Financial 08/2010 -
01/2012
Marketing Specialist
509-***-**** Supervisor
1724 W. 4th Ave., Spokane, WA, 99201 Mike
Williams
YMCA 04/2009 - 06/2009
Call center Agent
509-***-**** Supervisor
1126 N Monroe, Spokane, WA, 99201 Bruce Burda
Realty Services 06/2005 -
06/2007
Field Clerk/Receptionist
509-***-**** Supervisor
6010 Alki Ave, Spokane, WA, 99205 Bob
Gumm
Community Colleges of Spokane 10/2001 - 03/2005
Scribe/Disabilities Services Assistant
509-***-**** Supervisor
2310 N Monroe, Spokane, WA, 99205 Larry Ruddell
State of Washington DSHS 04/2001- 10/2001
Office Trainee
509-***-**** Supervisor
2121 N Maple, Spokane, WA, 99201 Judy
Kendall
Community Colleges of Spokane 07/1998 - 04/2001
Office Assistant/Teacher Aide
509-***-**** Supervisor
3410 W Fort George Wright Dr, Spokane, WA, 99224
Linda DeFord
Education:
Community College of Spokane 1999
Call Center Training Certificate
Spokane Falls Community College 1998
Change Point 120 hr. Certificate
Eastern Washington University 1995 - 1997
BA Social Work
Community College of Spokane 1992 - 1995
AA General Studies
Contact this candidate