Administrative Assistant Customer Service

Mythily Balasubramanian

*** ***** ******* ***** • McDonough, Georgia 30252 • 678-***-**** • *******.****@*****.***

OBJECTIVE

A highly dynamic, talented, and professional candidate looking to secure an administrative assistant position where I can utilize my twenty years of experience working in the government and corporate sectors to achieve the goals of your organization.

EDUCATION

Bachelor of Science in Mathematics, University of Madras India (1984)

Bachelor of Education in Mathematics, Madurai Kamaraj University India (1987)

EXPERIENCE

Bank of America College Park, Georgia

Data Entry Operator Sep 2012-May 2013

* Recorded more than 9000 checks a day into the banks database

* Demonstrated excellent typing skills with a word count of 70 words per minute

* Learned valuable time management skills while meeting strict deadline

Educo International Inc., Clarkston, Georgia

Administrative Assistant June 2010-Aug 2012

* Provided quality customer service to over 100 students and teachers

* Organized meetings and scheduled conferences and travel arrangements for the CEO of the company

* Edited memos, drafted letters and updated the filing system for the organization

* Oversaw shipment of approximately 500 to 1000 books a day to several colleges and bookstores

* Recorded and maintained a careful inventory of textbooks and software

Global Teachers Research & Resource Inc., Morrow, Georgia

Administrative Assistant Mar 2010-May 2010

* Exhibited a customer focused attitude and supervised phone calls

* Maintained employee records, insurance and medical benefit documents

* Edited and authored the company news letter

America’s Best Value Inn Stockbridge, Georgia

Front Office Manager Jan 2009- Feb 2010

* Attended around 100 phone calls a day and directed callers to the proper department

* Collected payment and recorded financial information to the Inn’s database

* Assigned rooms and coordinated front office duties with high efficiency

* Acquired excellent interpersonal, communication and time management skills

Officers Training Academy, Defense Services Staff College Tamil Nadu, India

Administrative Secretary Oct 1987-June 2008

* Formulated meetings and organized schedules for senior military officers

* Trained more than 25 new office assistants over the course of 20 years

* Managed more than 100 phone calls a day and tabulated a monthly calendar

* Developed efficient intra departmental communication systems still in effect today

* Transcribed and recorded conference minutes for superiors

SKILLS/INTERESTS

Tech skills: Proficient in Word, Excel, PowerPoint, Outlook, Access and QuickBooks.

Languages: Fluent in English, Tamil and Hindi.

Skills: Strong people skills, confident leader, excellent presentation skills, work well independently and with teams.

Typing: Stenography (120wpm), Typing (75wpm)

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