Customer Service Sales
Resume:
WOOJIN LEE
Niles, IL *****
*******.***@*****.***
OBJECTIVE: To obtain a position that will utilize my experience, and expand my knowledge and
opportunities for development and growth.
SKILLS PROFILE
• COMPUTER SKILLS
• KNOWLEDGE OF AND EXPERIENCE WITH CUSTOMERS
• GOOD FILING AND ORGANIZATIONAL SKILLS
• EXPERIENCE IN HANDLING CONFIDENTIAL PAPERWORK
• ABILITY TO TAKE ACCURATE PHONE MESSAGES AND DELIVER MESSAGES PROMPTLY
• CUSTOMER SERVICE
• MANAGE LARGE AMOUNT OF CASH
WORK EXPERIENCE & ACHIEVEMENTS
iKor Design LLC
Des Plaines, IL October2012-Present
• Supervising customer service department
• Entering data for daily reports
• Working with inventory system to check status of all items in and out of stock
• Planning all company functions and birthdays
• Resolving any escalated issues
• Handling Facebook for all account
• Researching for companies we can provide dropshipping services to
• Managing multiple accounts
• Hiring/screening process
• Ordering office supplies / computers for office use
• Assisting direct supervisor and CEO of the company
• Weekly meetings with daily deal websites
• Mini Projects such as assisting with Business Plans and contracts with direct companies
Buy Happier LLC Aug2011- April2012
Morton Grove, IL
• Friendly customer service
• Pushing for reviews in customer service department
• Mini Projects
• RMA
Rosin Eyecare and Lasik Center Feb2011- Aug2011
Northbrook, IL
• Friendly customer service
• Setting appointments
• Working with different insurances/ collecting co-pays
• Prepping charts for doctors
• Filing
GORDON SALONS&SPAS OCT 2008-Feb2011
HIGH LAND PARK, IL
• INCREASE SALES WITH FRIENDLY CUSTOMER SERVICE
• ASSIST STYLIST
• SETTING APPOINTMENTS
• MINI PROJECTS
• SALES GOAL
• Inventory
• Handling cash
COACH JUN 2008 – JAN 2009
NORTHBROOK/VERNON HILLS,IL
• CREATING CUSTOMER LOYALTY
• MEETING SALES GOALS
• PROVIDING EXCELLENT CUSTOMER SERVICE
• PRESENTING PRODUCT KNOWLEDGE
VICTORIA’S SECRET AUG 2007-DEC 2008
VERNON HILLS, IL
• CREATING CUSTOMER LOYALTY
• MEETING SALES GOALS
• PROVIDING EXCELLENT CUSTOMER SERVICE
• PRODUCT KNOWLEDGE
EDUCATION
COLLEGE OF LAKE COUNTY
• WORKING ON ASSOCIATES
• EARLY CHILDHOOD EDUCATION
LAKE COUNTY’S TECH CAMPUS
• COSMETOLOGY
VERNON HILLS HIGH SCHOOL
• HIGH SCHOOL DIPLOMA
PERSONAL
I BELIEVE THAT I WOULD DO GREAT WITH THE JOB WITH THE MANY DIFFERENT SKILLS THAT I CAN PROVIDE FOR THE
COMPANY SUCH AS COMPUTER SKILLS, EXCEL, AND ETC. I WOULD DEFINITELY GIVE MY 100% IN MY JOB. Also obtain a
position that will enable me to use my strong organizational skills, educational background, and
ability to work well with people.
REFERENCE
AVAILABLE UPON REQUEST.
Contact this candidate