Administrative Assistant Manager

JENIFER BERNAL

***N Colonial Homes Circle, N.W.

Atlanta, Georgia 30309

Phone: 954-***-****

***********@*******.***

WORK EXPERIENCE

**** ****** - *******, *******

Merchant Services Representative

. Served as a call center representative taking direct calls

from several merchants.

. Resolved customer issues in a timely manner.

2010 - 2012 Despacho Ordaz Gonzalez - Yucatan, Mexico

Executive Administrative Assistant

. Served as direct liaison to the president of the company.

. Managed accounts payable & accounts receivable for

international customers.

. Performed multiple office manager tasks.

. Handled payroll for foreign client with 20 employees

located in Mexico.

. Responsible for identifying and resolving customer issues

and complaints.

2009 - 2010 Volvo Construction - Yucatan, Mexico

Administrative Assistant

. Served as first point of contact for all current or

potential clients and visitors.

. Answered and directed all calls to appropriate individual.

. Assisted accounting department with auditing procedures,

daily payment processing, maintaining payment records, and

monthly invoices.

2006 - 2008 Sitwell, SA De CV - Yucatan, Mexico

Receptionist

. Maintained a clean and professional work environment for

the office.

. Managed multiple office requirements including answering a

multi-line phone network, ordering office supplies and

refreshments, managing mail reception and distribution,

greeting clients and informing appropriate executives of

their arrival, and shipping and receiving all Fed Ex and

UPS deliveries.

2002 - 2005 Monty Industries - Yucatan, Mexico

International Purchaser

. Purchased and ordered product fabric from suppliers,

managed inventory levels, and ensured delivery of necessary

materials.

. Identified, developed and evaluated product development

requests from largest clients.

. Managed relationships with four of the firm's largest

clients.

2001 - 2002 E & R Textile - Yucatan, Mexico

Secretary

. Conducted administrative duties, created sales and service

reports, coordinated newspaper advertising campaign, and

issued payments for vendors and suppliers.

SKILLS Fluent in English and Spanish. Extensive experience with

computer applications including Microsoft Word, Excel,

PowerPoint, Outlook, and Lotus notes.

EDUCATION

2000 - 2001 Linea Peninsular Center - Fiscal Accounting - Yucatan,

Mexico

1999 - 2000 Sureste Academy - Rules & Regulation for Administration -

Yucatan, Mexico

1995 - 1999 Eagle Rock High School - Los Angeles

California

RESIDENT STATUS Permanent U.S. Resident

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