Customer Service High School

Troy Clea

**** ******* ***** ***. ****

Philadelphia PA 19145

267-***-**** **********@*****.***

Qualifications:

> Knowledge of Networking Administrating, TCP/IP, ARP

> Computer Repair, Virus removal, Data recovery

> Custom PC Builds, Software & Hardware installation

> Excellent grasp of technological concepts

> Adapt quickly to new software, policies, and procedures

> Proficient with the Microsoft Word, Excel, PowerPoint, and

Outlook

> Work well independently and in a team atmosphere

> Great attention to detail

> Strong sense of urgency

> Excellent customer service skills

> Experience with multi-line phone

Education: ITT Technical Institute

Philadelphia, PA

Area of Study: Computer Network Systems

Expected Completion: March 2014

Thompson Institute

Philadelphia, PA

Area of study: Electrician

Graduation: April 2009

Martin Luther King High School

Philadelphia, PA

Area of study: General Studies

Graduation: June 2008

Experience: Sugar House Casino

Steward

Philadelphia, PA

. Change oil, sweep, mop

February 2013 - Current day

. Stock, clean Kitchen, trash

. Clean sandwich shop, wash dishes

Philadelphia Sports Clubs

Philadelphia, PA

Housekeeper

May 2009 - April 2013

. Mopping, Vacuum and sweeping

. Stock, front desk

. Clean showers and locker room

Au Bon Pain

Philadelphia, PA

Caterer

October 2008 - January 2009

. Prepare catering orders

. Make deliveries

. Make copies of catering orders

References Available Upon Request

Contact this candidate