Service Customer

Location:

Posted:

October 06, 2013

CA TONSVILLE,MD*****

*********@*****.***

Anthony Evans

Poised in assessing individuals needs with commitment to enhancing personal growth as an interdisciplinary team

player in the development of goals and positive outcomes.

Education

Associate of Arts, General Degree, CCBC, 1997

Diploma, Carpentry, Edmondson- Westside H.S. 1994

Experience

The Scooter Store 2008- Present Rehabilitation Tech

Responsible for the repair and/or delivery of power mobility devices, in home seat evaluation to ensure the products to

compliment customer needs, as well as installation of lifts, ramps and similar accessories for customer needs . Train

mobility service technicians on the appropriate manner to accomplish objectives and set goals for the month. Adhere to

all local, state, and federal requirements Follow ACHC, HIPAA, OSHA guidelines. Dispatched, processed and closed

orders for billing to CMS.

Apria Healthcare, Inc. 2007- 2008 Rehabilitation Tech

Build, repair and evaluate power chairs and manual operated devices. Troubleshoot electronic and mechanical

problems related to the operation of the devices. Deliver and demonstrate proper use of custom equipment to ensure

safe usage.

Bay State Medical Inc. 2005-2007 Service Driver

Deliver items of home care use, set up and instruct oxygen usage. Present knowledge of a demographic area of service.

Interacted positively with patients and their families. Maintained cooperative relationship with hospital staff in

regard to care of the patients. Maintenanced equipment in need of service around the clock on call.

Johns Hopkins Home Care Group 2002-2005 Clinical Tech/Dispatcher

Demonstrate Knowledge and skill necessary to provide care based on the physical, psychosocial, educational safety

and related criteria appropriate to the age of the patient. Perform all duties required by policy and procedure of

physician orders. Provide overall respiratory equipment set up for all age groups. Pulled orders and staged supplies for

routes as well as coordinated service schedules on the weekends.

Summary of Accreditations

Harmar Mobility Dealer Certification Program

Recognized as a powerful motivator and speaker - MDE

Accredited as a Shining Star - JOHNS HOPKINS