Human Resources Customer Service

KAREN ANN BRACK

** ****** ******, ******, ** **032 201-***-**** (cell) (

*************@*******.***

PROFILE

SUMMARY

Highly motivated and energetic individual with a strong desire to

contribute to an organization; can work in a team environment or

independently. Effectively manage tasks and responsibilities

simultaneously; solid communication

skills with the capacity to interface with individuals at all levels.

Computer Skills include; Microsoft Windows; MS Word; Excel;

PowerPoint; Outlook; Lotus Notes; Virtual Edge, WinSTAR/STARSaver

(payroll system), CITRIX, LDS (Hours and Dollars Report), Costpoint,

PARS, and Other Proprietary Software.

Human Resources Training Course, Targeted Selection (2 day recruiting

course).

EXPERIENCE

Prudential Insurance Company of America, East Hanover, NJ

January 2012 - April 2013

Agency Recruiter

o Directed efforts to source, select, and hire qualified candidates for

Agency Distribution including Financial Professional Associates and

Marketing Assistants.

o Partnered with the Agency Managing Director to create and execute

comprehensive sourcing and recruitment marketing strategies.

o Conducted weekly pipeline meetings with local Hiring Managers.

o Built and Managed relationships with community contacts and core schools

for campus recruiting.

o Built pipelines of candidates to meet quarterly recruiting objectives

through the internet, colleges, job fairs, centers of influence, direct

mail campaigns, and employee referrals.

o Managed candidate information via web based applicant tracking system.

Burns and Roe Enterprises, Oradell, NJ

January 2011 - January 2012

Manager, Staffing Resources

o Recruitment; post, review applications, schedule interviews, interview

candidates and generate offer letters.

o Manages external recruiting sources (agency's) in accordance with

corporate policies and procedures including compensation administration.

Develops and maintains appropriate high quality, cost effective sources

for permanent and temporary (PLN) personnel. Maintains appropriate

related records and reports. Acts as liaison between agencies and Burns

and Roe personnel.

o Manages the Resume Replenishment Program.

o Coordinate all on-campus events and work with Hiring Managers to staff on-

campus events and interview schedules.

o Delegates and supervises the work of any contract or permanent recruiters

and oversees all related administration activities.

o Provides functional guidance and support to field personnel including

Employment

o Leads ongoing efforts to measure, analyze and improve efficiency, quality

and cost effectiveness of recruiting and staffing in compliance with the

Human Resources Scorecard metrics under the "Right People, Right Seats"

critical success factor.

o Manages and tracks assigned budget accounts including purchase order

approval and bill payment for recruiting expenses.

o Manages and coordinates external and internal candidates travel,

accommodations and interviews. Obtains interview feedback on internal

candidates.

o Establishes and maintains a relevant, personal internal/external network

and actively utilizes to further business objectives.

o Conducts and coordinates On-Boarding of all new hires.

o Reviews all Personnel Requisitions for completeness and obtains approvals

as needed; maintains req report.

o Maintains I-9 records.

o Maintains files of all open jobs, jobs filled and applicants to comply

with regulations.

Burns and Roe Enterprises, Oradell, NJ

April 2008 - December 2010

Staffing and Benefits Coordinator

o Recruitment; post, review applications, schedule interviews, interview

candidates and generate offer letters.

o Arrange and participate in College Recruiting/Career Fairs.

o Conduct New Hire Orientation (created a power point presentation for the

company new hire orientation).

o Administer background checks and I-9 / E Verification.

o Directly deal with external recruitment/staffing agencies and track

invoices for payment.

o Ensure that hired candidates complete all required employment forms.

o Projects: Created a Chattanooga booklet (employees moving to Chattanooga

location); Researched and compiled data for a new Applicant Tracking

system.

o Prepare & distribute weekly "Requisition Report" "Weekly Census",

"Recruiting Metrics" and any other recruitment report.

o Enter new hires into the benefits system (Life Solutions 1) to enable

mailing of benefit packages for enrollment.

o Manage the "Employee Referral" Program.

o Develop, coordinate and maintain administrative systems/procedures in

support of the corporate staffing, benefits and compensation functions.

Medco (PAID), Pine Brook, NJ

February 2006 - December 2007

Human Resources Associate

o Maintained weekly/monthly reporting tools; Safety, Accident/Illness,

MIIRS, Headcount, Metrics (Staffing), Temporary Staffing and the Attorney

General Consent Order / Code of Ethics.

o Coordinate internal and external job opening's (E-Track/Virtual Edge,

Monster/Career Builder and the Star Ledger).

o Conducted W@H Pharmacist interviews; reviewed the applications, called

and scheduled interviews with candidates with the hiring manager,

conducted interviews and then tracked the information if we were

offering them a position or not.

o Conduct New Hire Orientation and Employee Exit Interviews.

o Responsible for maintaining pre-employment process; drug screen and

background check (company vendor HR Profile).

o Provided support for the company training tool Aspen/LMS.

o Provide high quality customer service to employees.

o Process Payroll (Union environment), execute daily payroll operations

including: inputting sick, personal and vacation time in the Time and

Attendance system.

o Responsible for resolving and acknowledging employee punches and

exceptions; document and resolve any error with the payroll system.

Identify and escalate recurring payroll systems issues; review and

reconcile hours worked; create output file for payroll to ADP.

o Input Pay Progressions scheduled for all bargaining unit employees

(Union); Process Bonus and Van Pool cash payments.

o Conduct weekly/monthly payroll reports; CSR W@H, CITRIX (bonus), Payroll

Approval Report and Bargaining Unit allotment time in LDS.

o Enter changes into HR Workways/WINSTAR; Business Units, Pay, New

Hires/Rehires/Terminations.

o Work with DMA regarding the leave/return status on an employee who is out

with a benefit claim.

Medco (PAID), Pine Brook, NJ September

2004 - February 2006

Human Resources Associate

o Maintained weekly/monthly reporting tools; Safety, Accident/Illness,

MIIRS, Headcount, Metrics (Staffing), Temporary Staffing and the Attorney

General Consent Order / Code of Ethics.

o Reviewed applications, called and scheduled interviews with candidates

and conducted phone interviews.

o Coordinated internal and external job opening's (E-Track, Monster/Career

Builder and the Star Ledger).

o Worked with Kelly Services in providing Pine Brook with temporary

staffing.

o Conduct New Hire Orientation and Employee Exit Interviews.

o Responsible for maintaining pre-employment process; drug screen and

background check.

o Continue to work on a variety of "Projects"; Employee Survey, Employee

Blood Drive, Flu Shot and the Employee Activity Committee.

o Provided support for the company training tool Aspen/LMS.

o Provided support and updated information pertaining HR Workways.

o Provide back up for Payroll Administrator (Union environment).

Medco Health (Pharmacy), Parsippany, NJ

April 2001 - August 2004

Human Resources Assistant

o Conducted clerical and inventory warehouse control interviews; reviewed

the applications, called and scheduled interviews with candidates,

conducted the interviews and then tracked the information if we were

offering them a position or not.

o Coordinated internal and external job opening's (Monster and the Star

Ledger) with the hiring manager, while executing the professional

interviewing process of the company.

o Conducted New Hire Orientation and Employee Exit Interviews.

o Enter and tracked employee occurrence's, in the ADR database - "Function

that is performed daily".

o Worked on a variety of "Projects"; Mark of a Leader, Employee Survey,

Employee Blood Drive, Flu Shot and the Communication Action Team.

o Provide Administrational Support to the Human Resource department.

EDUCATION

NJ Life & Health Producers License, August, 2012

The Chubb Institute, Pasippany, NJ

Successfully completed intensive Personal Computer Specialist Program.

Jersey City State College, Jersey City, NJ

B.A., Sociology / Concentration in Psychology

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