Chartered Member of the Chartered Institute of Personnel & Development

CURRICULUM VITAE

Elizabeth Margaret Stephenson

ADDRESS: * **** **** *****, ********* Mill, Newcastle upon Tyne NE17 7DT

CONTACT: 012**-****** (home – evenings and weekends) 079******** (mobile)

PERSONAL PROFILE:

I am an established HR professional with vast experience in local government, the private sector,

the retail sector and the NHS. I am also an extremely flexible, adaptable, conscientious,

hardworking and competent HR Generalist.

H R GENERALIST EXPERIENCE:

• Recruitment and Selection – structured interviewing using behavioural criteria and

Assessment and Development Centre Assessor/Centre Manager;

• Advice and Guidance to Managers - on employment legislation and ER issues including

discipline, grievance, and capability hearings and appeals;

• Best Practice HR Principles – research, introduction and maintenance;

• Advisory Service on Terms and Conditions of Service – Fire Service, Local Government,

Manual Trades ;

• Attendance Management – application of short term sickness absence triggers.

• Long Term Sickness Absence Case Management – including Occupational Health

referrals;

• Staff Appraisal and Training Needs Analysis;

• Policy Research, Development, Consultation and Implementation;

• Assorted HR projects – including project manager role.

• Line Management Training – research, design and delivery.

PROFESSIONAL MEMBERSIP:

Chartered Institute of Personnel and Development – Member (MCIPD)

SECONDARY EDUCATION:

Hookergate Secondary School 7 GCE “O” Levels

2 GCE “A” Levels

FURTHER AND HIGHER EDUCATION:

1

Newcastle Polytechnic HNC Business Studies

Diploma in Management Studies

Chartered Institute of Personnel and Management (CIPD)

Derwentside College City and Guilds 7307 Teaching Certificate

Watson Burton D32, D33 NVQ Assessor Awards

EMPLOYMENT HISTORY:

• Hays Recruitment Agency ASSESSOR May 2013 to present

This is an ad-hoc self-employed contract providing Assessor services during Assessment

Centres for the recruitment of Customer Service Advisors for a well-known national company.

• Durham & Darlington Fire and Rescue Service H R ADVISER April 2005 – March 2013

This was an HR generalist role that transformed into an HR Business Partner role during

2012-13. I had specific responsibility for recruitment and selection including Centre Manager

and Assessor for all in house assessment and development centres: creation of job descriptions

and person specifications; job evaluation using local government Gauge system; preparation

of contracts of employment and data input into management information system; advice and

guidance to managers on employee relations including discipline, capability, grievance,

dismissal, bullying and harassment, and terms and conditions of employment; research, design

and delivery of management development workshops; policy research and development;

sickness absence case management including referral to Occupational Health and medical

redeployments and ill health retirements; assorted HR projects and business process

improvement; generation of relevant and innovative solutions.

• Newcastle City Council H R ADVISER Aug 2000 – March

2005

An HR generalist role providing a full range of advice, guidance and support to line managers

within Neighbourhood Service on all aspects of employment law and employee relations

issues; the application of corporate policies and procedures; conditions of employment; liaison

with Occupational Health and visiting employees on long term absence work; attendance at all

Stage 3 sickness absence meetings and discipline and grievance meetings; design,

development and delivery of line management training workshops i.e. sickness absence,

performance management, and discipline; introduction of medical redeployment through the

support of Remploy and administration; processing of severance applications; and consultation

with trade unions on all aspects of employee relations resulting from organisational change,

including TUPE. My role also involved supporting the realignment of the HR function

towards a more strategic direction and developing service plans to meet the many challenges

facing the Authority.

• London Electricity PERSONNEL OFFICER 1998 -

2000

Provision of advice and guidance on conditions of employment and employment law issues to

line managers; attendance at all sickness absence monitoring meetings and discipline and

grievance meetings; design, development and delivery of line management training courses

with the assistance of ACAS i.e. sickness absence and discipline; introduction of medical

redeployment through the support of Remploy; and member of Joint Consultative Committee.

• R.Tait Walker H R MANAGER 1997 - 1998

I was responsible for the provision of a complete HR service within the company including

recruitment and selection; input of management information; provision of advice and guidance

on employment law issues to Partners; development and introduction of HR systems and

processes. I was also responsible for the transfer of eighty employees' salaries from a DOS

based payroll system onto the Windows based SAGE Payroll 4 system within four weeks. I

was then responsible for the complete monthly payroll function, from the administration of

attendance records, to the input of data, and the processing of BACS payments for all

employees.

• Watson Burton H R MANAGER 1995 - 1997

Provision of a complete HR service within the company including recruitment and selection;

input of management information to generate monthly payroll for all employees; provision of

advice and guidance on employment law issues to Partners, supervisory responsibility for 60

secretarial employees and one trainer, including training and development; and manpower

planning, including the preparation and introduction of administrative and support staff salary

grades and bands, with clearly identified criteria for progress and review.

• Career Break MOTHERHOOD 1987 - 1995

• FW Woolworths PERSONNEL MANAGER 1981 - 1987

Responsibility for the full Personnel service within the store including recruitment and

selection; staff appraisal, training and development, succession planning, and daily manpower

planning to ensure all sections within the store were adequately staffed; supervisory

responsibility for all line managers and store cleaners; management responsibility of sales-

floor during peak periods and “out of hours” key holding duties; fire warden responsibilities.

• FR Northcott ADMIN MANAGER 1980 –

1981

Responsibility for the setting up of the administration function within a new store; supervisory

responsibility for cash office and store tills; cash reconciliation and reporting; stock ordering

and payment of invoices; staff appraisals, training and discipline.

• Gateshead Council ADMIN ASSISTANT 1975 –

1980

Responsibility for general administration within the personnel office; filing; sickness absence

recording; cash reconciliation; and occasional Library Assistant duties.

• Queen Elizabeth Hospital ADMIN ASSISTANT 1973 -

1975

3

Working within the Supplies department with specific responsibility for the administration and

processing of supplies requisitions from wards, departments, sections of the hospital;

receptionist duties.

TRANSFERABLE SKILLS:

• Excellent verbal and written communication skills.

• Ability to influence others.

• Effective presentational skills.

• Well developed IT skills including Word, Excel, Access, PowerPoint, MIS payroll system.

• Effective team working skills.

• Project management skills.

• Time management skills and the ability to prioritise.

• Business process improvement skills.

• Knowledge and experience of Local Government Conditions of Service.

• Ability to work on my own initiative and respond to unanticipated problems and

situations.

• Ability to work with high levels of work related pressure i.e. from deadlines, interruptions

and conflicting demands.

• Excellent analytical and developmental skills.

• Ability to work for prolonged periods of concentrated mental attention.

• Very well developed organisational skills.

• I can be relied upon to maintain confidentiality.

• Ability to deliver a first class professional service and produce work of the highest

standard.

Contact this candidate