Customer Service Representative

V irgil M itchell

*** * & J Park

Axton, V irginia, 24054, U ni ted States

276-***-****

******.**********@*****.***

PROFESSIONAL EXPERIENCE

BROWNS HVAC/R AxtonVi rginiaUnited States

Technician Assistant January 2005 - August 2013

• Install auxiliary components to heating-cooling equipment, such as expansion and

d ischarge valves, air ducts, pipes, blowers, dampers, flues and stokers, following

b lueprints.

• Assemble, position and mount heating or cooling equipment, following blueprints.

STARTEK Ma r tinsvilleVi rginiaUnited States

Customer Service Representative January 2009 - August 2009

• Keep records of customer interactions or t ransactions, recording details of inquiries,

complaints, or comments, as well as actions taken.

• Confer with customers by telephone or in person to provide information about products

or services, take or enter orders, cancel accounts, or obtain details of complaints.

GS I CO M M E RCE Ma r tinsvilleVi rginiaUnited States

Packer September 2011 - January 2012

• Place or pour products or materials into containers, using hand tools and equipment,

or fill containers from spouts or chutes.

• Obtain, move, and sort products, materials, containers, and orders, using hand tools.

EDUCATION

Magna Vista H igh SchoolRidgewayVi rginiaUnited States

H igh School Diploma, Jun 2008

Pat rick Hen ry Community CollegeMa rtinsvilleVi rginiaUnited States

Completed coursework towards General Studies, Jan 2012

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