Customer Service Sales

Location:

Posted:

October 06, 2013

RANDALL E FLINK

O’Fallon, MO 63366 *******@*****.***

A highly talented, flexible and dedicated individual seeking to utilize my human relations, customer service and call

center skills. I am detail oriented, possess a strong work ethic and promote customer satisfaction. I strive to be an asset

to my employer.

Throughout my employment history I have had perfect job attendance and consistence exceed requirements and

outstanding ratings in job performance reviews. I am proficient with computers, Microsoft software and standard

office equipment.

EDUCATION

Bachelors Of Arts degree in Mass Communications, Buena Vista University, Storm lake, Iowa 1983

Iowa high school graduate from Odebolt-Arthur Community Schools 1978

EMPLOYMENT HISTORY

Odebolt-Arthur Schools, Odebolt, Iowa – Custodial, supply clerk and campus attendant 1976-1983

KIDA RADIO, Ida Grove, Iowa - Operations, air personality, ad sales and programming 1983-1992

KDSN RADIO, Denison, Iowa - Sales 1993-1994

Terry’s Pump N’ Pak, Odebolt, Iowa – Cashier and book keeping 1993-1995

Odebolt Chronicle, Odebolt, Iowa – Editor and advertising sales 1995-2000

Cherokee Daily Times, Cherokee, Iowa – Editor and advertising sales 2001-2002

Pacesetter Home Improvement, St. Louis, MO in-store customer relations and telemarketing 2002-2004

Enterprise Rent A Car, St. Louis, MO - (Call Center) Insurance customer support 2004-2011

CitiMortgage, O’Fallon, MO (Call Center) Customer Service 2012-Present.

ACHIEVEMENTS

Consistent exceeds requirements monthly job reviews and perfect attendance – Enterprise Rent A Car

Employee of the month multiple times and perfect attendance - Pacesetter Home Improvement

Iowa Governor’s Community Betterment Award – Cherokee Daily Times

REFERENCES

Laurie O’Brien – CitiMortgage 636-***-****

Cathy Monaghan - Enterprise Rent A Car 314-***-****

Nancy DuMeyer - Remax 314-***-****

Stephen Cotner RN 314-***-****