High School Management

SHAUNTEY SMITH

**** ****** ***** ******, ******** 60419 708-***-****

PROFESSIONAL EXPERIENCE,

Children's Home and Aid, 02/12 - Present

Chicago, Illinois

Receptionist

. Answer all incoming calls, greet and direct clients/guest to

appropriate parties

. Accurately work with case workers and clients regarding out-of-office

request

. Assist in filing confidential case files, calendar management and

other duties as assigned

HMS Host, 04/10 - 02/11

Chicago, Illinois

O'Hare Airport Starbucks

Barista

. Greeted customers, fulfilled orders and informed customers about

products

. Performed all cash register functions and assisted customers during

checkout process

. Attended to other support duties, such as, cleaning and food

preparation

. Stocked areas, maintained inventory and seated customers

Target, 10/08 - 6/09

Matteson, Illinois

Guest Assistant

. Developed and printed film for customers and assisted with products

and/or services

. Operated and maintained cash drawer and processed returns and/or

exchanges.

. Educated customers on importance of maintaining photos

Cision, 6/03 - 5/08

Chicago, Illinois

Clipping Clerk

. Compounded newspaper articles clippings for clients who needed vital

information

. Sorted and filed articles in books

. Scanned priority magazines for record management

. Analyzed magazines and provided a breakdown to other departments for

client use

MWH, 8/99 - 5/02

Chicago, Illinois

Office Clerk

. Sorted, distributed and processed incoming/outgoing mail using

Neopost equipment for over 500 employees

. Processed orders for special supplies, courier packages, incoming

packages, and messenger services

. Processed special mailings, (over 5,000 holiday cards), annual reviews

and special announcements

. Maintained office equipment (cleaning and minor repair) and files

. Maintained mail meter postage (cash in meter/replenished and

transferred cash from postage on-call account)

. Trained new employees on all job duties and policies and procedures

. Assisted in conference room set-up, special supply request, equipment

request, and coffee service

. Acted as relief and/or backup for receptionist

EDUCATION

THORNWOOD HIGH SCHOOL

High School Diploma 06/99

South Holland, Illinois

Degree: General Academics

TECHNICAL SKILLS

Hardware: IBM PC, Dell, Gateway, Dictaphone

Software: WordPerfect for Windows 7.0, Microsoft Excel,

Outlook, PowerPoint and switchboard console

Typing: 50 WPM

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