Customer Service Administrative Assistant

Location:

Posted:

October 06, 2013

Rachel A. Poore

***********@*****.*** 702-***-****

Professional Summary

I am an administrative professional looking to obtain a position where my customer service skills can be

utilized to enhance the workflow of a medical office. I have 10 years of experience with data entry,

communication with larger corporations, and I am quick to learn new procedures.

Skills

• Medisoft and Electronic Health Records programs

• Advanced MD and MD Logic

• Using ICD-9-CM and CPT editions to properly code and bill diagnostics

• Using proper medical terminology

• Exceptional communication skills

• Type 50 WPM

Education

Medical Administrative Assistant 07/2013

Everest College, Henderson, NV

4.0 GPA, Presidents List, Perfect attendance award

Work Experience

Medical Administrative Assistant Extern 06/2013 – 07/2013

Grabow Hand and Shoulder

• Insurance Verification, Eligibility and Benefits, and surgery prior authorizations

• Updated billing information

• Made appointments for new patients and follow up patients

• Added new patient demographics and insurance into database

Photo Office Administrator 03/2007 – 01/2012

Cashman Professional at the Venetian

• Working in Microsoft Excel and Microsoft word.

• Managing the photographers and video staff for daily weddings.

• Collecting payments from brides and grooms

Paris Hotel and Casino 06/2005 -03/2007

Retail department

• One on one customer service

• Cash register duties

• Stock merchandise

Shift Manager 1999 to 2005

Richmond Monroe Title Recovery

• Supervised data entry employees for both day and evening shifts

• Data entry for title release and deed releases.

• Contacted numerous title companies around the country to obtain missing title information and

recovery of missing documents