Customer Service High School

De’Lauren Pratt

**** ******** **., *** ******* Apts # 208 Leon Valley, Texas 78238

*******@*****.*** 615-***-****

Education:

Antioch High School 1900 Hobson Pike

****-****

Antioch, TN

- High School Diploma achieved

Western Kentucky University 1906 College Heights Blvd.

2009-2011

Bowling-Green, KY

- Seeking Bachelor’s Degree – Communications.

Work Experience:

Dollar Thrifty Automotive Group 8790 Crownhill Blvd.

August 2012- March 2013

San Antonio, TX 1-800-***-****

Lot Agent

• Drove cars to designated parking spaces on the lot.

• Inspect cars for cleanliness, oil changes, tire pressure, or any other requirement for the

maintenance of the vehicle.

• Check "daily game plans" to prepare certain reserved vehicles to be readily available upon

the customers arrival.

• Ensure customer satisfaction with providing outstanding service, and smiling faces.

Six Flags Fiesta Texas 17000 IH 10

January 2012 – June 2012

San Antonio, TX 78257 210-***-****

Rides Operations

• Completed ride inspection reports before, and during operating hours to ensure safety of rides.

• Operated varies rides around the park during operating hours.

• Maintained cleanliness of park area.

• Contacted supervisors, and maintenance in case of ride emergencies, and ensured safety of

guest while stranded.

• Greeted guest in a happy manner before boarding rides.

Ace Hardware 5821 Nolensville Rd.

May 2010 – August 2011

Nashville, TN 615-***-****

Customer Service

• Telecommunication endeavors with current, and future customers.

• Inventory for warehouse and sales floor.

• Filed paperwork and assisted the company in finances.

• Maintained company facilities.

• Completed tasks that were otherwise asked.

Auto Masters of Nashville 4601 Nolensville Rd.

June 2008 – March 2009

Nashville, TN 615-***-****

Administration Assistant

• Filed paperwork and assisted the company in finances.

• Compiled company data with Microsoft programs.

• Transported vehicles to various car lots owned by the company.

• Maintained company facilities.

• Completed tasks that were otherwise asked.

Skills List:

• Telecommunications

• Customer Service

• Computer Literate and Proficient

• Internet Browsing and Research

• Data Entry

• Microsoft Applications (Excel, Word, Word Processing, PowerPoint, Outlook)

• Attention to Detail

• Listening, Written, and Verbal Skills

• Team Player

• Self-Motivated

Volunteer Experience:

Hospital of Veteran Affairs of Nashville Summer 2005

The Hope Center for Women in Nashville November 2007

Awards Received:

Who’s Who Among High School Students 2005 – 2007

T.W.I.S.T.E.R. Program 2005 – 2007

Tennessee Women of Science Program held at the Cumberland Science Museum in

Nashville, Tennessee.

Youth About Business Summer 2007

National Honor Roll 2007 – 2008

Contact this candidate