Customer Service Sales
Resume:
Shanda Melton
Lexington, NC, ***92, United States
************@*****.***
PROFESSIONAL EXPERIENCE
IT WORKS GLOBAL
Sales Entrepreneur
• Marketing product
Lexington Screen Printing Lexington, NC
Assistant/ Office Clerk May 2010 May 2012
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers
for spreadsheet, word processing, database management, and other applications.
• Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other
material.
• Conduct searches to find needed information, using such sources as the Internet.
• Communicate with customers, employees, and other individuals to answer questions,
disseminate or explain information, take orders, and address complaints.
• Enter data and/or orders into the computer.
• Microsoft Office Programs
• Inventory and order materials, supplies, and services.
• Maintained the office database – retrieved and organized information for individual employees
and clients.
• Run errands
• Managed payment receipts, tracked financial records and organized reports
• Keep track of due dates and appointments
EDUCATION
Lexington Senior High Lexington, NC
High School Diploma, May 2003
Davidson County Community College Lexington, NC
Criminal Justice (Associates in Applied Science), May 2009
INTERNSHIP
Lexington Senior High School
Secretary, 2002 2003
Additional Skills
• Completed Basic PC Literacy and Intro to Computer college courses
• Possess excellent organization and presentation skills
• Ability to handle clerical tasks efficiently and effectively
• Good motivation with strong leadership skills
• Goal oriented and ability to complete tasks within deadlines
• Possess excellent supervisory and monitoring skills
• Outstanding problem solving and multitasking skills
• Experienced in customer service, sales and office support.
• Type 50 WPM
Sales Entrepreneur
Marketing product
Contact this candidate