Customer Service Data Entry
Resume:
Ms. Shawn Hill
Pontiac, MI 48340
Multi-Talented Office Assistant
Organized, Motivated, Dependable and Energetic
Professional Profile
Valuable Office Assistant with excellent alpha/numeric data entry, phone
and typing skills. Able to multi-task and meet company quotas and
deadlines.
Exceptional organizational and communication skills. Able to implement my
own ideas or work in a team environment.
Areas of Expertise
Alpha/Numeric Data Entry Skills Type 55 WPM
Analytical & Detail-Oriented Customer Service Skills
Basic knowledge of MS Office/Excel Creative/Innovative
Employment History
Common Ground Bloomfield Hills, MI 12/2007-
1/2013
Medical Records Clerk/Patient Information
Assembled/scanned/organized medical records obtained from our crisis unit
and also our residential facility. Helped with transition from hard copy
files to a paperless filing system for all our residential patient records.
Duties included, data entry of all pertinent medical receipt of record
information to spreadsheets, kept log reports for files received/scanned,
scanned entire medical records into computer and also filled patients
requests for their medical records.
Self-Employed Birmingham, MI 12/2006-05/2007
Direct Caregiver
Managed daily personal needs for patient after their hospitalization. Made
sure personal hygiene maintained, medications taken, meals prepared, and
physical activities coordinated.
Titan Insurance Troy, MI 04/2004-11/2005
Personal Lines Auto Insurance Data Entry Clerk
Performed underwriting procedures on new business auto policies. Duties
consisted of entering data from new auto policies into computer, contacting
agents, making corrections to policies and customer correspondence.
MGIC Troy, MI 08/2002-09/2003
Data Entry Clerk/Customer Service
Entered data into computer from mortgage insurance customer applications,
analyzed the data for any errors, contacted other agencies for missing data
and made corrections to insurance documents.
Express Personnel Pontiac, MI 12/2001/-
03/2002
Data Entry Clerk
Entered marketing data from consumer surveys at auto dealerships for the
Big 3 automakers into computer spreadsheets. Being fast, accurate and
detail-oriented were the requirements for this position.
Rock Financial Livonia, MI 09/1996-03/1998
Final Document/Data Entry Clerk
Entered all county recording data from closed mortgage loans into computer.
Kept mortgage files updated with current and correct data. Contacted county
clerk offices for incorrect or missing data.
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