Technician High School

RICHARD CASTEEL

*** ******** **

Akron, Ohio, ***14 United States

1-234-***-****

***********@*******.***

PROFESSIONAL THE CLEVELAND CLINIC (CONTRACTED BY K-FORCE),

EXPERIENCE CLEVELAND, OH

UNITED STATES

Rollout Technician Temp, Jun 2005 – Aug 2005

• Staged setup, installed and imaged HP 6120 laptops and HP 7100 wireless desktop units,

equipping them with Cisco aironet wireless cards & Identex biometric devices. (Fingerprint

readers).

CARDINAL HEALTH (TEMP FOR CLEVELAND AREA), CLEVELAND, OH UNITED

STATES

Field Service Technician Temp, Apr 2006 – Feb 2007

• Repaired Automated Medication Dispensing Equipment In Hospitals Made By Pyxis.

• Repaired Pyxis products such as (Medstation 2000, Medstation 3000, Pyxis Anesthesia Station,

Pyxis C2 Safes for medical facilities in the Cuyahoga county, Summit county and Lorain county

areas.

NESTOR TRAFFIC SYSTEMS, PROVIDENCE, RI UNITED STATES

Mobile Speed Enforcement Technician, Aug 2006 – Apr 2007

• Setting up, configuring and monitoring mobile speed enforcement equipment in school zones for

Akron and Cleveland.

• Performed traffic studies.

COMPUCOM, DALLAS, TX UNITED STATES

Field Service Technician, Apr 2007 – Apr 2013

• Performed troubleshooting & break-fix services and solutions for various equipment (PC’s,

Laptops, Routers, Switches, POS Registers, Printers, Communication and Networking

Equipment, VOIP and RF devices) for retail and financial institutions such as:

• Target

• Giant Eagle

• The Home Depot

• Key Bank

• US Bank

• Wells Fargo

• State Farm Insurance

• New York Life

• Chicago Title

• Engaged in projects for retail and financial institutions rollouts, software hardware upgrades,

installations, preventive maintenance various equipment.

• Engaged and worked with customer’s directly offering hardware and software support solutions

fitting to the organizations needs.

• Worked with management and PMO teams to meet customer needs and service level agreements

(SLA’S) in an efficient and timely manner.

EDUCATION KENMORE HIGH SCHOOL, AKRON, OH United States

High School Diploma, Jun 1999

• General Studies.

359 Lockwood St Akron,, Ohio,, 44314 United States 1-234-***-**** ***********@*******.***

AKRON INSTITUTE, AKRON, OH United States

Mar 2001-Mar 2003

• Studied Networking Technology

• Studied Information Systems Management

ADDITIONAL • Comptia A+ Certified

SKILLS • DCSE (Dell Certified Systems Expert) Certified Technician

• Lexmark Authorized Service Provider

• Lenovo Business Partner

• Altiris Express NS Client

• Altiris Personality Transfer

• Altiris Imaging Utility

• Cisco Catalyst Series Routers, Switches

• Novell Client for Windows

• Citrix Metaframe ICA Client

• Microsoft Office

• Microsoft Excel

• Windows Server 2003 & 2008

• Remote Desktop

• Symantec PC Anywhere

• Power Quest Drive Image Pro

• Norton Ghost

• VNC Remote Software

• POS (Point Of Sale) Platform Systems

• Dameware Remote Software

• Windows 7 OS

• Windows 8 OS

• Linux Platforms Ubuntu, Redhat And Slackware

• Microsoft Windows Active Directory

References

Jim Felton (Client Facility Maintenance Target Green) 330-***-****

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Cindy Zganjar (Client Receiving Target Wadsworth) 330-***-****

•

Shannon Poland (Client Maintenance Target Massillon) 330-***-****

•

Gloria Cadwick (Client GSTL Target Massillon) 330-***-****

•

Will Bohnak (Client Asset Protection Target Green) 330-***-****

•

Mike Badgett (Client GSTL Target Green) 330-***-****

•

Kelly Graham (Owner State Farm Insurance Wadsworth) 330-***-****

•

Paula Falcon (ACR Technology Client) 330-***-****

•

359 Lockwood St Akron,, Ohio,, 44314 United States 1-234-***-**** ***********@*******.***

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