Customer Service Data Entry

CHARLES PETER MEDINA

*** **** ****** ● Bronx, NY 10469 ● 718-***-**** ● ***********@*****.***

SUMMARY OF QUALIFICATIONS

Outstanding ability to grasp and learn new concepts with ease. Proven ability to prioritize and complete

multiple task. Fast learner with the ability to adapt quickly to a challenge. Able to problem solve

independently in any analytical and intelligent manner. Effective working both independently and as a team

member. Task oriented with high performance standards. Knowledgeable of computers; Windows.

Microsoft Word, Excel and PowerPoint

PROFESSIONAL EXPERIENCE

Data Entry

• Helpdesk support; administrative coordinating; back office support; scheduling; appointment

setting and data entry, specialty and long term contact assignments for both large and small

companies throughout South Florida.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail

systems, and personal computers.

• Answer telephones, direct calls, and take messages.

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a

computer.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or

explain information, take orders, and address complaints.

Security

Circulate among visitors, patrons, or employees to preserve order and protect property.

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Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security

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of doors, windows, and gates.

Escort or drive motor vehicle to transport individuals to specified locations or to provide personal

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protection.

Warn persons of rule infractions or violations, and apprehend or evict violators from premises,

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using force when necessary.

Managerial

• Managed supervised and delegated daily duties to night staff of 95 rooms lodging facility other

duties include run front desks

• Handle all monetary transactions and reservations ensuring of all facility maintenance.

EMPLOYMENT HISTORY

2/2013 – 6/2013 Consumer Affair, New York, NY Mailroom Clerk

1/2012 –10/2012 Winston Staffing Service, New York, NY Customer Service

4/2011 – 9/2011 Black Tie Protection Service, New York, NY Security Guard

9/2008 – 9/2009 Citigroup, New York, NY Executive Service

7/2006 6/2008 Ready, Willing & Able, Brooklyn, NY Intake Clerk

2/2002 – 5/2006 La Quinta Inn, Tampa, FL Night Manager

6/2001 – 2/2002 Randstad & Kelly Service, Florida Telesales/Customer Service

EDUCATION/ CERTIFICATES

Katharine Gibbs School, Inc., New York, NY

Associate Degree/ Computer Network Operation

References Available Upon Request

Contact this candidate