Sales Customer Service

Kimberly R. Pant

*** ****** Street616-***-**** ( ************@*****.***

M a r k e t i n g Administration Proffessional

Dynamic, highly creative professional with proven multi-functional

expertise.

Business Development ( Communications

management ( admininistration

P r o f e s s i o n a l P r o f i l e

Demonstrated business development skills, with visionary strategic

marketing ability. Successfully anticipate trends, implement campaigns,

and analyze results. Keen leadership skills, and outstanding communication

and interpersonal skills. Guide teams and build collaboration at all

levels. Consistently top performer, with history of stellar performance

reviews.

Reputation for meeting/exceeding business objectives on assignments, with

solid record of focus and accountability. Effective working independently

and in team environment. Solutions-oriented. Relentless and proactive in

pursuit of goals. Thrive under pressure. Eager for greater leadership

opportunities and challenges. Strong initiative and motivation, with

enthusiastic, positive work attitude.

P r o f e s s i o n a l H i g h l i g h t s

Frederik Meijer Gardens:

. Developed marketing promotions with broadcast media and collaborated on

the development of multi-media campaigns.

. Participated in decision-making regarding identity-development and

branding process.

Yamaha Corporation of America:

. Successfully co-chaired annual Yamaha Young Performing Artists Program, a

national performing-arts competition and world-class event, attended by

100,000+ people per year.

. Organized all related marketing, promotions, correspondence, awards,

program, and production details.

P r o f e s s i o n a l E x p e r i e n c e

Verizon Wireless

Wireless Consultant 2012-Current

Direct Retail Sales, including corporate accounts, consulting on wireless

and smart accessory purchases. Commission sales environment with monthly

goal requirements. Handles education and of customer devices and trouble

shoot customer concerns.

Snelling Staffing Services L.L.C. 2012

Business Development Manager

Direct Corporate Sales, developing long-term relationships to increase

revenue. Maintenance and growth of existing account base. Company

recently transferred ownership, assisting with the growth of an existing

profitable organization and assisting in redirecting target market and

branding concept. Work daily with recruiters encouraging efforts to match

candidates with searching company atmosphere.

Country Inn & Suites, Grand Rapids, MI 2008-

2012

Director of Marketing & Sales

Participate in long-term planning of new hotel, and develop and implement

marketing and sales strategies to support achievement of corporate goals.

Successfully achived brand reorganization for franchise in Grand Rapids

Market. Monitor and adjust strategies as appropriate. Qualify sales leads,

design and propose programs, and negotiate and close sales with key

clients. Oversee activities and conduct training for sales staff of five

indirect reports. Direct and oversee all advertising and promotional

activities and events. Hotel remains number one on Tripadvisor.com out of

52 Grand Rapids Hotels.

Office Staffing Inc./Axios Incorporated/Snelling, Grand Rapids, MI

2006-2008

While enrolled as a full time college student, served as "temporary" for

multiple assignments: Marketing Consultant/Sales Receptionist for Huely

Gordon; Customer Service/Data Entry for Design Design; and Development

Database Manager for the Grand Rapids Art Museum.

Frederik Meijer Gardens, Grand Rapids, MI

2004-2006

Marketing / Administrative Assistant / Manager of Visitor Services

Coordinated and facilitated communications between various departments and

the marketing director. Managed projects with in-house designer and

external resources.

Responsible for the management of the budget tracking and vendor purchasing

systems. Coordinated trade show appearances and represented the Gardens at

regional trade shows. Managed daily activities of over 35 employees and 25

volunteers.

. Developed marketing promotions with broadcast media.

. Collaborated on the development of multi-media campaigns.

. Participated in identity-development and branding process.

Yamaha Corporation of America, Grand Rapids, MI

1998-2003

Assistant Producer - Yamaha Young Performing Artists Program

Coordinated details of an annual recognition program providing classical,

jazz, and contemporary musicians around the nation with opportunities for

exposure, scholarships, and career advancement. Managed a roster of 700

musical artists. Coordinated educational events and masterclasses with 200

of America's major university music departments. Assisted with

communications at dealerships, trade-shows, and other events to promote

program.

. Successfully co-chaired national competition five years in a row, and

facilitated all promotions of the Yamaha Young Performing Artists

Program,

. Developed marketing publications and artist entry materials, and oversaw

continuing artist communication and follow-up,

. Organized all program details for the artists' performance concert at

Illinois State University. (Concert is attended by over 100,000 people

and also serves as the opener for the Summer Symposium for Bands of

America.)

. Directed annual budget of up to $50,000 per year including advertising,

promotions, and artist awards.

E d u c a t i o n a n d T r a i n i n g

J.C. Penny Company, Muskegon, MI

Visual Display / Fashion Coordinator / Sales Specialist

Eight Years of Employment, Sales to Visual Display Management

Baker College of Muskegon, Muskegon, MI

Bachelor of Business Administration degree

Academic Honors: Dean's List (G.P.A: 3.58)

Baker College of Muskegon, Muskegon, MI

Associate of Business degree

Completed coursework includes:

Business ETHICS ( ADVERTISING ( SALES ( GROUP Dynamics

Applied MARKETING ( PRINCIPLES of Marketing

Management and SUPERVISION ( HUMAN Relations

Oral COMMUNICATIONS ( BUSINESS Communications

Internet MARKETING ( FINANCE Management

Computer Proficiency:

Microsoft Office: Word, Excel, Outlook, and PowerPoint,

Microsoft Publisher and Access, PC and Macintosh

Raiser's Edge ( Oracle ( Eempact ( Act

Professional references & portfolio are available upon

request.

Contact this candidate